Quality Analyst

Description

We are one of the largest plastic producers, converters, and recyclers. We invest in sustainable innovation and provide diverse industries with comprehensive and innovative plastic packaging solutions, as well as compounds, recycled resins, masterbatches, and machinery—produced using the highest-quality raw materials and market-leading equipment. Our purpose is to enhance quality of life through the development of innovative and sustainable packaging solutions, optimizing resources and supporting the circular economy for plastics. If you identify with our company, join VALGROUP—we’ll go much further together! **\#transformplasticwithus** **Responsibilities and Duties** * Monitor daily internal non-conformities recorded in the system (Qualiex); * Ensure correct registration, updating, and closure of Internal Non-Conformity Reports (RNCI) within defined deadlines; * Perform technical analysis of internal rejections, identifying probable and root causes; * Track and follow up on implementation of defined corrective and preventive actions; * Validate effectiveness of implemented actions prior to RNCI closure; * Define, jointly with involved departments, the technical disposition of non-conforming products (dilution, reprocessing, disposal, or off-grade sale); * Ensure disposition is technically justified, documented, and traceable; * Support the Commercial team in off-grade sales negotiations, where applicable; * Ensure disposition decisions align with specifications, standards, and customer requirements; * Monitor non-conforming product inventory with Intralog; * Monitor volumes, dwell time, and associated risks of NC stock; * Periodically report NC stock data, risks, and trends to leadership; * Support initiatives for structural reduction of non-conforming product inventory; * Manage and monitor all technical customer complaints from initial registration through final closure in Qualiex; * Ensure complete, traceable, and timely technical responses to open complaints for validity assessment, per agreed timelines; * Maintain continuous communication with Commercial regarding complaint handling status; * Ensure proper classification, prioritization, and routing of External Non-Conformity Reports (RNCE); * Prepare periodic performance reports for RNCI and RNCE; * Analyze failure trends, recurrences, and product performance; * Support development of KPIs such as First Pass Yield, returns, customer complaints, dilutions, and rejection rate; * Provide reliable data to support leadership decision-making; * Participate in cross-departmental problem-solving meetings (Quality, Production, Engineering, PCP, Commercial); * Ensure technical alignment of information shared internally and externally; * Support the Integrated Management System (SGI) in non-conformity-related activities; * Contribute to improvement of technical specifications and quality control procedures; * Propose systemic improvements to reduce failures, rework, and variability; * Support standardization of NC analysis methods and handling procedures; * Act preventively to reduce recurrences; **Requirements and Qualifications** * Bachelor’s degree in Production Engineering, Chemical Engineering, Materials Engineering, Mechanical Engineering, Electrical Engineering, or related fields. * Training in APQP, MASP, FMEA, MSA, PPAP; * Training in Quality Tools and Statistical Process Control (SPC); * Ability to read and interpret IATF 16949, ISO 14001, and ISO 9001 standards; **Additional Information** * Health Insurance * Dental Insurance * Food Basket * Chartered Transportation * Life Insurance * Profit Sharing Plan (PPR) For nearly half a century, **Valgroup** has established itself as a reference in plastic production, conversion, and recycling, with strategically located facilities across Brazil and worldwide. With over 7\.000 employees across its plants, the company operates with the purpose of enhancing society’s quality of life through innovative and sustainable packaging solutions. **OUR PURPOSE** Enhance society’s quality of life through innovative and sustainable packaging solutions. **OUR VALUES** * **Sustainability** is embedded in our DNA—we lead the transformation of our industry toward sustainability. * Our pursuit of **Innovation** is relentless. We innovate in products, processes, equipment, and services. * We are great because we are simple—and we are committed to continuing our growth while preserving **simplicity**. * We grow by being recognized for our **agility**, and regardless of our size, we must never compromise it. * We **respect** all our **relationships**: not only among employees, but also with customers and suppliers. Together, we drive the disruptions we aim to bring to our sector. * We **dedicate ourselves** intensely **to our people**: we seek their satisfaction, continuous development, and engagement. * We work with a **sense of ownership**: we all feel like owners of the company and of its mission.