### **JOB DESCRIPTION** Do you enjoy technological challenges and delivering excellent customer service? Then this opportunity is for you! Why join our team? ✅ Continuous innovation: We value new ideas and invest in your growth. ✅ Accelerated growth: Your contributions will have a direct impact on the company. ✅ Collaborative environment: We work as a team, and your opinion makes a difference. What we are looking for? ✔️ Experience in technical support and customer service. ✔️ Solid knowledge of operating systems and hardware. ✔️ Strong communication skills and problem-solving abilities. Responsibilities and duties: Electronics – Basic understanding of circuits and device operation. ️ User support – Assistance with inquiries, technical issues, and software. Maintenance and configuration – PCs, notebooks, and other devices. Security equipment – Installation and maintenance of CCTV, alarms, and access control systems. Networks – Configuration of modems, routers, and LAN/WAN networks. Cabling – Organization, installation of RJ45 connectors, and connection testing. ️ Configuration – Adjustments to servers and workstations. Operating systems – Installation, updates, and configuration. Remote and on-site support – Serving customers either locally or remotely. Preventive maintenance – Periodic checks to avoid failures. ️ Third-party software – Support and configuration of external applications. Internet configuration – Adjustments to ensure stability and speed. ### **JOB REQUIREMENTS** Mandatory Requirements: ✔️ Valid driver's license categories A and B (active and eligible to drive) ️ ✔️ Teamwork: Ability to collaborate, listen to colleagues, and contribute to a positive environment ✔️ Organization: Effective time management, meeting deadlines, and meticulous attention to tasks ✅ ✔️ Knowledge in: CCTV (Analog/IP) Access Control (turnstiles and revolving doors) Alarms Networks and Analog/IP Telephony Desired Qualifications: ✔️ Strong communication and presentation skills: Important for direct interactions with clients ️ ✔️ Knowledge of automation and fire protection systems (if lacking, training courses will be required during the probation period) ✔️ Availability for on-call shifts and emergency calls ✔️ Willingness to travel within and outside the state ✈️ ### **BENEFITS** Have you ever imagined working in a relaxed environment with clear communication and transparency? Here, you’ll have opportunities for growth and benefits that truly make a difference in your daily life! What we offer? ✅ Meal allowance of R$ 33.00 per working day ️ ✅ Transportation allowance for round-trip commuting ✅ Medical assistance after the probation period ✅ Sesc membership: culture, sports, and leisure ✅ TotalPass for well-being and quality of life beyond the workplace. ✅ Growth plan starting from the probation period ✅ Pleasant and collaborative environment ️✨ What we seek? ✔️ Experience in technical support (a strong advantage) ✔️ Valid driver’s license and availability for travel ✔️ Aptitude for problem solving and customer service Interested? Send your resume to rh@olux.com.br and grow with us! ### **ADDITIONAL INFORMATION** **Employment type:** CLT #### **Dear candidate, by applying for this position, you acknowledge and agree that your personal data and application information will be shared with Talentbrand and made available to the hiring company.**
João Silva
Indeed · HR
João Silva
Indeed · HR
