Description
Job Summary:
Support the reservation process by handling telephone inquiries, sending quotations and confirmations, entering reservations into the system, and responding to chats.
Key Highlights:
1. Telephone customer service and sending quotations/reservation confirmations
2. Entering reservations into the system and responding to chats
3. Assisting the front desk with reservation-related inquiries
* Supporting the reservation process.
**Responsibilities and Duties*** Telephone customer service
* Sending quotations/reservation confirmations via email and WhatsApp
* Entering reservations into the system
* Responding to chats (WhatsApp and OTA channels)
* Informing airline partners about room availability
* Updating room availability on airline partner portals
* Assisting the front desk with reservation-related inquiries
**Requirements and Qualifications*** Bachelor's degree in Hospitality Management, Business Administration, or Tourism.
**Additional Information**
* Salary;
* Transportation allowance;
* Life insurance.
We are a **hospitality services and solutions platform** serving over 170 properties across Brazil — from north to south — delivering **unique experiences**, always operating **responsibly** toward the environment, our team, and the communities we serve.
**Together with you**, and alongside a plural and diverse team where everyone feels welcomed and comfortable being their authentic selves, we aim to become Brazil’s leading hospitality operator — the one guests, investors, partners, and talents want to be associated with.
**Shall we do this together? Explore our open positions. :)**
##### ***Remember:*** ***our selection processes are completely free of charge and conducted exclusively through our official website*** ***vagasahi.gupy.io******. We never request payment of fees or enrollment in courses.***