Description
Job Summary:
A professional responsible for installation audits, diagnostic validation, identification of recurring issues, and report preparation, with emphasis on communication and organization.
Key Highlights:
1. Conducting installation audits and technical validation
2. Focus on process analysis and detailing
3. Opportunity to develop reports and metrics
Responsibilities:
* Installation audits (technical standards, photos, and signal measurement)
* Validation of diagnoses and solutions in service orders (O.S.)
* Identification of recurrence and rework
* Recording of non-conformities
* Preparation of reports and metrics
Requirements:
* Strong communication and organizational skills
* Analytical and detail-oriented profile
* Proficiency with systems and record-keeping
* Experience in customer service or technical areas is a plus
* Basic knowledge of internet/fiber optics is a plus
Employment Type: Full-time CLT
Compensation: R$1\.920,00 per month
Benefits:
* Medical insurance
* Dental insurance
* Life insurance
* Meal allowance
* Transportation allowance
Work Location: On-site