




Job Summary: Coordinate administrative course activities, ensuring achievement of goals and strategic alignment, while maintaining service standards and stakeholders' quality of life. Key Highlights: 1. Coordinate and supervise academic activities with a focus on quality. 2. Propose innovations and work with instructional design to generate revenue. 3. Generate management reports and implement process improvements. Description: Education: Completed undergraduate degree and postgraduate studies in business or education. Preferred Qualifications: Experience in the educational sector, knowledge of Learning Management Systems (e.g., Blackboard), and a master's degree will be considered advantageous. Competencies: * Dynamic * Proactive * Strong written and verbal communication skills * Organizational and priority management skills * Analytical ability for decision-making * Strategic vision and focus on innovation * Proficiency in working with technology and digital tools JOB MISSION: Coordinate course administrative activities to ensure achievement of predefined quantitative and qualitative goals aligned with organizational strategies, as well as maintain service-level standards consistent with the institutional mission of improving stakeholders' quality of life. PRIMARY DUTIES / RESPONSIBILITIES: * Respond to student emails and provide academic support; * Produce texts and videos for communication and educational content; * Organize broadcasts via Microsoft Teams; * Participate in the production and recording of video lectures; * Monitor market trends and track new releases to propose innovations; * Work with instructional design focused on innovation and revenue generation; * Plan, coordinate, and supervise academic activities, ensuring service quality; * Assess requirements, plan tasks, and ensure timely delivery; * Develop and analyze financial, academic, and service indicators; * Generate management reports to support decision-making; * Collaborate in faculty selection processes and course promotion activities; * Monitor student attrition and propose retention strategies; * Report issues to Management/Directorate and suggest solutions; * Implement process improvements aimed at quality enhancement; * Coordinate and guide teams to optimize results; * Comply with regulations, code of ethics, and internal policies. 2511180202461846420


