CCA Technical Assistant (Temporary)

Description

Job Summary: We are seeking a qualified Technical Assistant II (TEMPORARY) to support problem resolution at CCA units, addressing needs of children and families with effective communication and proactivity. Key Highlights: 1. Essential involvement in Children and Adolescents Centers (CCAs) 2. Focus on the educational and social development of children and adolescents 3. Dynamic environment with opportunities for multitasking **Details** We are looking for a highly qualified Technical Assistant II (TEMPORARY) to join our team. You will be responsible for supporting problem resolution at units, addressing demands from children and families. We seek someone with solid knowledge of CCAs (Children and Adolescents Centers), capable of diagnosing and solving day-to-day unit-related issues. Excellent communication skills, ability to work collaboratively in a team, and proactive solution-seeking are essential. If you are a dedicated professional with multitasking ability and seek a dynamic work environment, join our team. **Responsibilities** * Welcome, accompany, and refer users and families to Public Policy Services and the Socio-Assistance Network. * Organize meetings with families and their respective agendas. * Conduct specific activities with users and families, when necessary. * Register and enroll users and organize user records. * Commit to project implementation and outcomes, and assist with required documentation for project accountability reporting. * Participate in developing semiannual and monthly planning, considering current legislation and service users' needs. * Conduct home visits to users and families, when necessary. * Guide, refer, and assist users and families in obtaining required documents, when necessary. * Discuss cases requiring referral during technical team meetings. * Maintain daily and monthly user attendance records. * Support socioeducational coordinators and the manager in applying assessment tools for interventions with users and families. * Substitute for the Service Manager during their absence. * Monitor community and social articulation processes developed by the unit. * Refer users to institutional partners responsible for psychosocial services (Horas da Vida, Instituto Borboleta Azul, Abrinq, etc.) and provide them with required information and documents. * Complete user and family monitoring tools mandated by ASA and/or City Hall (Situational Chart, COVS, SISC spreadsheet, etc.). * Represent the Manager in SMADS meetings and in the Social Protection Network, when requested. * Mediate conflicts arising among participants. * Attend to families under the Manager's supervision and support. * Accompany users during external activities, when necessary. * Substitute for the Service Manager during their absence. * Represent the Manager in SMADS meetings and in the Social Protection Network, when requested. * Occasionally close the CCA. **Work Environment** Children and Adolescents Centers (CCAs) are spaces designed to receive children and adolescents during non-school hours. Participants engage in digital culture workshops, sports, theater, music, healthy eating, and other activities. These socioeducational activities promote educational development, cultural and sports access, and digital inclusion for children and adolescents. Employment Type: Permanent CLT Contract Salary: R$3\.987,75 per month Benefits: * Dental care assistance * Life insurance * Transportation allowance