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Job Summary: Lead the Base Sales IT team, manage sales projects, define the evolution roadmap, and coordinate deliveries to meet business demands. Key Highlights: 1. Team leadership and Base Sales IT strategy 2. Project management and sales evolution roadmap 3. Focus on Salesforce solutions and agile frameworks **Responsibilities and Duties** **What awaits you daily:** --------------------------------- * Lead the Base Sales IT team in defining and strategizing delivery of area demands, working closely with business areas to address Base sales journey requirements and enhancements; * Manage project deliveries, aligning synergy and code conflicts, ensuring quality and proper functionality across all features; * Define and drive implementation of the sales system evolution roadmap, aligned with IT target architecture and based on Salesforce solutions; * Coordinate Base Sales IT teams, monitoring team deliveries in collaboration with GP, PM, PO, LT, DEV, and Testing teams; * Negotiate, hire, and structure teams for project deliveries, aligning scope, cost, and timeline; * Define and monitor project forecasts under your management; * Present solutions and project status to IT and business leadership; * Participate in and provide cost and timeline estimates for demands presented at the demand committee, contributing to scalable solutions aligned with target architecture; * Manage and mitigate project-related risks by identifying and addressing potential issues before they impact schedule or delivery quality; * Foster effective collaboration and communication between IT and business teams, ensuring all stakeholders remain aligned and informed about project progress; * Monitor and report project performance metrics, identifying improvement areas and implementing corrective actions as needed. **Requirements and Qualifications** #### **We are looking for someone who:** * Thinks and acts from the customer’s perspective. Demonstrates interest and curiosity in understanding customers, their behaviors, and preferences to meet and exceed their expectations; * Shows continuous commitment to learning, teaching, and developing, contributing to a relaxed, respectful, and collaborative environment that encourages diversity; * Is flexible in moving beyond existing paradigms and mental models. Seeks innovative and sustainable solutions to create competitive advantages for the business, balancing economic, environmental, and social interests. **To join our team, it is essential:** ------------------------------------------------ * Completed Bachelor’s degree in IT or Engineering; * Experience with agile frameworks (Kanban, Scrum) and project tools (Jira, MS Project, etc.); * Analytical and inquisitive mindset; * Planning and organizational skills; * Strategic profile; * Ability to negotiate and interact across diverse areas; * Aptitude for actively resolving problems and conflicts. **Nice-to-have:** ------------------ * Knowledge of system integrations and event-driven architectures; * Experience developing Sales and CPQ Catalog solutions; * Salesforce product certifications. **Additional Information** At **Claro, people are one of our core values.** Guided by this principle, we consistently invest in the health, well-being, and quality of life of our employees! To ensure the best experience throughout your journey with us, we offer an attractive benefits package. Check it out: * Flexible working hours; * Meal and food allowance; * Medical and dental assistance; * Support for serious illnesses; * Assistance for dependents with disabilities; * Pharmacy benefit; * Daycare/Babysitter allowance; * Personal Support Program; * Claro Running; * Private pension plan; * Life insurance; * Employee Combo; * Wellhub (Gympass); * Meu Pet Club; * Agreements and partnerships; * Recognition program for tenure; * And much more! **At our company, we value an inclusive, diverse, ethical, collaborative, and harmonious environment. We do not discriminate based on gender, race, color, sexual orientation, social status, or disabilities. Everyone is welcome!** **Here, we have a large team making everything happen!** It is through the effort and dedication of each of our People that we are today a reference in what we do, united in our purpose: **“Connect to make life more fun and productive.”** We integrate all technologies to build the best and most comprehensive connectivity infrastructure in the country. We are confirmed multi-champions by Speedtest as Brazil’s fastest and most stable mobile internet and most stable Wi-Fi network, among many other recognitions. We are also the 4th most valuable brand in Brazil (BrandZ). In Brazil, we operate in over 4,800 municipalities, serving more than 83 million customers. We have led portability net gains for over 5 years, with 1.2 million lines ported in 2022. And more: We **innovate** our products and services to better serve our users! Today, we offer **entertainment** solutions (Claro Música, Claro TV+, Claro Livros, Claro Vídeo, and Claro Gaming), **financial** services (Claro Pay), and much more! We have **aerospace presence** (with 5 satellites in orbit via Embratel) and are a reference in **industrial, automotive, and agribusiness connectivity**, among others. We also foster connection between our businesses and the innovation ecosystem through **beOn**, Claro and Embratel’s innovation hub. Sustainability is a Claro value. **We invest in environmental, economic, and social development**, always prioritizing governance, environmental responsibility, data protection, and social impact. Through the Claro Institute, we connect people for a better future, combining services with social investments in **education and citizenship** projects. **So, is it a match? \#JoinClaro and help us build the new together!
