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Job Summary: Support the branch's administrative routines, receive and guide customers, contributing to the organization of Personnalité service areas. Key Highlights: 1. Administrative support and document organization 2. Customer reception and initial guidance 3. Assistance with internal systems and ATMs Support the branch's administrative routines, including document organization, digitization, verification, and updating information in internal systems. Assist with customer reception and initial guidance, directing them to appropriate channels and ensuring a welcoming and efficient experience. Contribute to the organization of service areas, keeping materials, rooms, and common areas always prepared to receive Personnalité customers. **Responsibilities and Duties** Assist customers with the mobile app, ATMs, and direction to managers Perform document copying and digitization Assist customers at the reception and lounge **Requirements and Qualifications** Certification: Technical Competencies: **Additional Information** Itaú will use the provided data for recruitment processes, including job banks hosted on third-party platforms. If you wish to object to this use or exercise any of your rights, please contact us through the channels available in Itaú Unibanco’s Candidate Privacy Policy (https://www.itau.com.br/privacidade/candidatos/). Acceptance is not required; this is merely informational. We are the **largest private bank in Brazil** by market value and the **most valuable brand in Brazil**, valued at **R$ 46.9 billion**, according to the Interbrand 2024 ranking. We are also the company that most **develops careers in Brazil**, according to LinkedIn Top Companies for seven consecutive years, and we have received the award for **Best Internship Programs 2024** from CIEE. With the broadest product portfolio in the sector nationwide and through our brands and commercial partnerships, we offer a wide range of career opportunities across multiple specialized areas—all driven by a powerful purpose: **delighting our customers by delivering exactly what they need, when they need it!** Today, we have a team of over 90,000 employees (the “itubers”) spread across Brazil and abroad, operating in 18 countries.
