E-commerce Analyst

Description

Job Summary: Professional responsible for operational and analytical management of e-commerce and marketplaces, monitoring performance, customer experience, and sales results. Key Highlights: 1. Management of e-commerce and marketplace channels. 2. Monitoring of performance, quality, and customer experience. 3. Focus on continuous improvement and sales results optimization. We are seeking a professional to manage the operational and analytical aspects of e-commerce and marketplace channels, monitoring performance, data quality, customer experience, and sales results. Responsibilities * Manage marketplaces and online sales platforms. * Perform product registration and updates. * Monitor pricing, inventory, and promotional campaigns. * Track performance and competitiveness metrics. * Support continuous improvement initiatives and results optimization. * Interface with departments such as logistics, finance, and marketing. * Monitor orders, SLAs, and operational quality. * Ensure standardization and quality of product information. Requirements * Experience with e-commerce and marketplaces. * Knowledge of performance metrics. * Experience with e-commerce platforms and ERP systems. * Analytical, organized profile with a results-oriented mindset. Preferred Qualifications * Experience with Mercado Livre, Amazon, and Shopee. * Experience with promotional campaigns and ad competitiveness. * Knowledge of multichannel operations. Compensation: R$3.000,00 - R$3.500,00 per month Benefits: * Health insurance * Transportation allowance Work Location: On-site