Manager Assistant

Description

Job Summary: This position supports management in operational and administrative supervision, ensuring quality standards, assisting in indicator control, training teams, participating in strategic decisions, and substituting for the manager during absences. Key Highlights: 1. Support management in operational and administrative supervision 2. Contribute to team training and monitoring 3. Act as substitute for the manager during absences Job Description: * Support the Manager in supervising operational and administrative activities, ensuring compliance with quality standards and internal procedures; * Monitor and assist in performance indicator control, management reports, and established targets; * Contribute to team training, guidance, and monitoring, promoting a collaborative and productive environment; * Participate in shift planning, process organization, and strategic decision-making support; * Provide customer, supplier, and partner service, resolving requests and conveying information clearly and effectively; * Substitute for the Manager during absences, ensuring operational continuity and smooth unit functioning; * Responsible for monitoring and supporting all front desk operational activities, ensuring guest service quality and correct procedure execution; * Support the front desk team’s management by guiding staff, organizing shifts, and ensuring compliance with service norms and standards defined by management; * Mandatory participation in standard operating procedure trainings for the area of responsibility, delivered via e-learning, in-person sessions, or as directed by management. Benefits: * Meal Allowance: BRL 300.00; * Benefit Card (subject to attendance): BRL 400.00; * Transportation Allowance or Fuel Assistance; * Life Insurance; * Health Plan with co-payment (after probation period); * Day Off; * 50% discount on accommodation across the entire hotel network. Salary: * BRL 5\.275.00 per month. Work Location: * Slim Hotel São Paulo Frei Caneca. Payment: BRL 5\.275.00 per month Benefits: * Medical assistance * Life insurance * Meal allowance * Transportation allowance Work Location: On-site