Maitre

Description

Job Summary: We are seeking an experienced Maître to lead the dining room team, ensuring exceptional service and smooth operations in a dynamic environment. Key Highlights: 1. Opportunity to build a career in the Hospitality industry. 2. Dynamic and organized environment with a focus on professional development. 3. Team that values teamwork, innovation, and commitment to excellence. At Z Deli, we don’t just serve food—we create memorable moments. We are driven by genuine hospitality, attention to detail, and passion for making things happen. If you believe a store is much more than just operations—it’s a living culture, relationships, and performance—this role is for you. We value professionals who want to learn and grow. At Z, you’ll have the opportunity to develop your skills and build a career in Hospitality. If you’re agile, enjoy teamwork, and wish to grow professionally within a company that prioritizes its employees, this could be your chance for professional growth in a dynamic and organized environment. Do you identify with this? Apply now and join our team! **Responsibilities and Duties** Lead the dining room team (waiters, busboys, and reception), ensuring operational organization and efficiency; Ensure excellence in customer service and overall guest experience; Monitor service throughout operations, actively engaging on the floor; Manage reservations, waiting lists, and table assignments; Handle conflict resolution and client interactions; Ensure adherence to service standards, professional conduct, and quality requirements; Serve as the liaison between the dining room, kitchen, and management; Support team training and development; Track performance metrics and propose improvements. **Requirements and Qualifications** Previous experience as a Maître or in dining room leadership; Experience in mid-to-high-end restaurant segments; Leadership and team management skills; Excellent communication skills and strong focus on customer service; Organizational ability, proactivity, and sense of urgency; Availability for a 6x2 rotating schedule (including weekends and holidays). **Preferred Qualifications:** Experience handling high-volume service; Knowledge of wines and dining room service; **Additional Information** What we offer: Semi-annual PLR (Profit Sharing); Health insurance (Amil – 100% covered); Dental plan (100% covered); Life insurance; TotalPass (gyms and wellness); Educational partnerships (universities and English courses); On-site meals; Transportation voucher (deduction per legislation); 30% discount at our stores; Training programs and career development plans; **6x2 rotating schedule (with days off including weekends)** We invite you to join a dynamic and talented team where you can develop your skills and advance your career. At our company, we value teamwork, innovation, and commitment to excellence. If you seek a stimulating work environment with continuous learning opportunities and challenging projects, join our team!