Maua Info Comm Technology Job Listings

Junior Digital Support Analyst | Shell Box

We are over 40,000 people focused on safety, integrity, collaboration, and simplification—the pillars supporting our culture. We generate value for our shareholders, customers, partners, and employees through an integrated business ecosystem that begins with sugarcane cultivation and extends to the production and commercialization of ethanol, sugar, and bioenergy. We also operate—under license from the Shell brand—in fuel, lubricants, and other specialty products distribution across Brazil, as well as refining operations in Argentina and fuel derivatives and lubricants distribution in Argentina and Paraguay. Do you identify with this? Want to join our company? Join Raízen! We are seeking a Junior Digital Support Analyst to provide Level 2 support within our Shell Box support team. Shift: 6 days on / 1 day off | 3:00 PM – 11:20 PM Work modality: Remote Responsibilities and duties YOUR TYPICAL DAY: Provide Level 2 technical support for the Shell Box digital product; Monitor system health and critical services using tools such as AWS CloudWatch and New Relic; Run queries on MySQL and Athena databases to diagnose and resolve issues; Identify and resolve technical incidents, ensuring application stability and performance; Actively participate in analyzing and resolving critical production issues; Document solutions and operational procedures for the team. Requirements and qualifications WHAT YOU NEED: Required: Basic experience with relational databases (preferably MySQL); Knowledge of monitoring tools such as AWS CloudWatch and New Relic; Familiarity with queries in MySQL, AWS Athena, and DynamoDB; Basic knowledge of scripting and process automation; Ability to analyze logs and monitor systems. Desirable: Previous experience with digital products and production environment support; Fundamental understanding of cloud infrastructure (preferably AWS); Knowledge of ITIL or incident management practices; Basic programming language knowledge, such as Python or Node.js. Additional information SELECTION PROCESS STEPS: Our process includes three main stages (additional stages may apply, and you’ll be informed if you advance): Application – completing this form and any additional data, if required. HR interview – an informal conversation to get to know each other. Leadership interview – a more technical discussion about daily responsibilities and challenges. All communication will occur via email and phone—please ensure your contact details are up to date. We operate in ethanol and sugar production and in fuel, product, and service distribution under the licensed Shell brand—by Raízen—in Brazil, Argentina, and Paraguay. We rank among Brazil’s largest private corporate groups, and our team is our greatest differentiator: over 40,000 employees and 15,000 business partners spread across the country. Want to join our company? Then, join Raízen! Source: Indeed

São Paulo

Negotiable Salary

Software and Application Developer Position64617291229825121

Norbrasil Saneamento Ltda

Software and Application Developer Position

About the position Software and Application Developer / Python Automations: Technical Knowledge, Punctuality, and Ability to Work Well in a Team Benefits Meal Voucher, Basic Food Basket, Parking, Fuel Allowance Working Hours 7:00 AM to 5:00 PM, Monday to Friday Employment Type CLT (Permanent Employment)

**Description:** **Position Summary:** We are seeking a Senior UX Analyst with experience in the financial sector, understanding of banking products, and end-to-end involvement in projects. The candidate will be responsible for planning and conducting user research, conceptualizing and validating solutions (prototypes, workflows, interactions), designing tests (usability, A/B), and collaborating with product and technology teams to deliver consistent experiences across the company’s website, app, and products. Solid knowledge of project methodologies (Design Thinking, Double Diamond, Lean UX) and the ability to translate data and feedback into actionable design decisions are essential. **Desired Qualifications:** **Key Responsibilities:** Serve as the company’s UX specialist for the website, app, and products, ensuring experience consistency and continuous feature enhancement. Conduct user research (qualitative and quantitative), customer journey mapping, persona definition, and opportunity identification. Plan and execute tests (moderated/remote usability, guerrilla, A/B) and synthesize findings into clear recommendations. Prototype solutions (low- and high-fidelity), define workflows, information architecture, and microinteractions. Collaborate with Product Owners/Managers, designers, developers, and stakeholders to align business objectives, scopes, and metrics. Maintain and evolve the Design System (components, patterns, guidelines) in partnership with UI/Front-end teams. Monitor product metrics (engagement, conversion, retention, NPS, CSAT) and influence decisions based on data. Exercise creative freedom responsibly by proposing hypotheses, experiments, and innovative solutions focused on delivering value to customers and the business. **Mandatory Requirements:** Degree in IT or related fields (Design, Information Systems, Business Administration, Human-Computer Interaction, etc.). Proven experience in UX (senior level) across discovery and delivery cycles, end-to-end, for digital products. **Proficiency in Tools:** Figma (Design, FigJam), prototyping and handoff; Miro/Whiteboards; analytics tools. Hands-on experience in research (planning, execution, analysis), information architecture, heuristics, accessibility (WCAG), and testing. Strong understanding of project methodologies and agility (Scrum/Kanban), documentation practices, and backlog management in collaboration with teams. Knowledge of the financial market and banking products (accounts, cards, investments, retirement plans, credit, payments). Desired Competencies (soft skills, differentiators) Strong interpersonal skills, empathy, and respectful communication with people. Clear communication, critical thinking, and problem-solving abilities. Ability to negotiate and prioritize solutions among multiple stakeholders. Experience working with regulators and compliance requirements (BACEN, CVM, ANBIMA) is a plus. Technical English reading proficiency is a plus. 2512180202551925694

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Data Analyst Level II - Guarulhos64858541006083123

Indeed

Data Analyst Level II - Guarulhos

Responsible for in-depth analyses, development of complex dashboards, advanced data processing, and analytical support to business areas. This role works with large volumes of data, conducts statistical analyses, and ensures the integrity of data used by the company. Culture and Team Wyntech’s culture is described as strategic and technical, with a team composed of qualified professionals specialized in various IT fields. All team members share a common strategic vision focused on excellence in service delivery and solution implementation. **Responsibilities and Duties** * Collect, organize, and process large volumes of data from diverse sources. * Conduct statistical analyses and identify patterns, trends, and opportunities. * Create and maintain advanced dashboards (Power BI, Tableau, or equivalents). * Develop analytical reports and present insights to internal departments. * Automate data collection and analysis processes. * Ensure data integrity, quality, and consistency. **Requirements and Qualifications** * Prior experience as a Data Analyst (mid-level). * Proficiency in SQL and experience with relational databases. * Knowledge of Python or R for data manipulation (desirable). * Experience with BI tools (Power BI, Tableau, Looker, etc.). * Strong analytical ability, critical thinking, and problem-solving skills. * Good communication skills for presenting results. * Completed undergraduate degree in Statistics, Data Science, IT, Engineering, or related fields. **Preferred Qualifications:** ----------------- * Experience with Big Data. * Knowledge of data modeling. * Familiarity with statistical methods and machine learning. * Intermediate or advanced English proficiency. **Additional Information** We value our employees and therefore offer a comprehensive benefits package designed to support well-being, security, and quality of life, including: Transportation Allowance – Assistance for daily commuting between residence and workplace. Meal/Meal Allowance – Monthly credit for meals or purchases at accredited establishments. Medical and Dental Assistance – Health plans with broad coverage, ensuring high-quality care. Life Insurance – Financial protection for the employee and their family. Training and Development – Continuous professional development opportunities. Partnership: Sesc. Our goal is to provide a healthy, safe, and motivating work environment where our employees can develop and grow alongside the company. We are looking for talented individuals who want to grow with us! At Wyntech, we value teamwork, innovation, and commitment to excellence. If you seek a dynamic environment offering real development opportunities, continuous learning, and participation in challenging projects, this is the right place for you. **Join our team and help build the future of technology with us!** www.wyntech.inf.br e\-mail rh@wyntech.inf.br

R. Profa. Anita Guastini Eiras, 25 - Jardim Zaira, Guarulhos - SP, 07094-010, Brazil

Negotiable Salary

Senior HR Analyst (Payroll)64858540813569124

Indeed

Senior HR Analyst (Payroll)

Department People LevelExperienced (Individual Contributor) LocationBrazil \- São Paulo The People team plays a crucial organisational role in Shopee by channeling important resources to key functions in the company. People are key to Shopee’s growth, and as our business expands, so does the need to develop and support our employees. **Job Description:****About Shô** At Shô, we believe every member of our team is fundamental to our success, and that diversity of perspectives and experiences is essential to driving our business forward and advancing our purpose of changing the world for the better. Joining our team is an opportunity to grow within a highly agile culture. If you love taking on major responsibilities and doing what has never been done before, Shô is the place for you. Here, you will face significant challenges, collaborate with a diverse team, and contribute to the future of e\-commerce in Brazil—creating a positive impact on the lives of millions of people. **Work Model** We adopt a hybrid work model, which allows individuals to adjust their work environment according to their personal needs while promoting collaboration and interaction in the office. **Your Mission** Responsible for leading and/or executing payroll activities with excellence, meeting both legal and internal deadlines, ensuring data accuracy and correct application of labor legislation and collective bargaining agreements. **Your Day\-to\-Day Responsibilities** * Perform full monthly payroll processing for employees, ensuring accurate inclusion of variables (overtime, allowances, deductions, etc.). * Conduct detailed verification of payroll calculations (e.g., statutory contributions), confirming compliance with internal policies and applicable legislation (IRRF, INSS, FGTS). * Support the generation and verification of periodic and non\-periodic eSocial events related to payroll. * Assist in addressing and responding to basic employee inquiries regarding payslips, deductions, and tax amounts. * Support the preparation of reports and information required for payroll accounting reconciliation. * Lead or support alignment with other internal teams and external vendors whose scope includes payroll activities. **Requirements:****What You Need to Take on This Challenge:** * Bachelor’s degree in Business Administration, Accounting, Economics, or related fields; * IT and systems requirements: Experience with Google Workspace (Sheets, Slides, Gmail, etc.) and Microsoft Office (Excel, PowerPoint, etc.); * Intermediate or advanced English proficiency; * Experience in other HR areas (e.g., terminations, vacations, electronic timekeeping, etc.) is a plus; * Experience with payroll platforms and HRIS systems; * Experience performing payroll activities; **Benefits** * Medical and dental insurance, extendable to dependents; * Partnerships with Gympass and TotalPass; * Flexible meal/voucher allowance; * Commuter allowance, mobility allowance, or on\-site parking; * Flexible benefits program; * Zenklub; * Annual discretionary bonus tied to performance. JOIN US TO MAKE HISTORY. WHAT MAKES YOU UNIQUE MAKES US BETTER! N\-A40

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Indeed

QA Analyst - Mid-Level

**Passion for technology, diversity, and people first!** We’re driven to drive digital transformation innovatively! Our team embodies our **\#RareDNA**, values such as diversity, freedom, and trust. This means our **Rare People** respect and embrace every form of expression! We are an energetic team, ready to simplify our customers’ lives and connect people with solutions. We combine deep technical expertise and specialize in identifying our customers’ true needs—and transforming them into new opportunities ;) Do you resonate with our Rare way of being? Then let’s join forces and become part of our team! **You can find more information about us via the links below!** **YouTube:** https://www.youtube.com/@RaroLabs **Raro Academy:** https://www.raroacademy.com.br/ **Corporate Website:** https://rarolabs.com.br/ **Why become a Rare Person?** A pack of highly skilled **geeks**. Customer success is our unwavering commitment. We are a pack of **geeks** with exceptional qualifications—and we ensure this shines through in every delivery. The impossible gets solved. Solutions that don’t yet exist are created. Creative, unconventional projects get executed. All this is part of our daily reality as a **Rare Person**. We’re looking for a Mid-Level QA professional to join our team. **Hybrid opportunity: 2 days per week onsite in São Paulo (SP).** **What we expect from you:** * 3+ years of experience in Software Quality; * Knowledge of test cases and test scenarios; * BDD; * Bug documentation and evidence collection; * Knowledge of functional and non-functional testing; * Understanding of testing strategies; * Android and iOS app testing; * API testing. **What do you gain by becoming one of our rarities?** Meal allowance via Caju card: R$50.15 / business day; Health insurance: Unimed (with co-payment) or Bradesco (no co-payment); Dental insurance; Wellhub (Gympass); Savings or investment incentive; SESC partnership; Birthday day off; Profit-sharing program (per union agreement); Zelo Group funeral assistance; Hybrid work allowance (no payroll deduction); 15 consecutive days of paternity leave; Access to Alura courses; Discount on FIAP courses. Interested? Then come transform and innovate with us as a **Rare Person!** All open positions at Raro Labs are open to applications from: PwDs (Persons with Disabilities), Black individuals, and LGBTQIA+ individuals. Here, we value diversity and believe it’s essential to share ideas and diverse perspectives to ensure the representation everyone deserves!

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Business Intelligence Analyst64858540894977126

Indeed

Business Intelligence Analyst

We are looking for a **BI Analyst** to join one of Brazil’s largest wine importers! The professional will be responsible for developing strategic analyses and supporting the sales team. This position is ideal for someone who enjoys transforming data into business decisions, optimizing processes, and delivering insights that drive results. You will be part of a performance-oriented team, directly contributing to dashboards, KPI analysis, and routine automation—with a focus on generating insights that support commercial leadership in decision-making. Apply for this opportunity! **Responsibilities and Duties** * Develop and maintain Power BI and Excel dashboards for monitoring commercial KPIs * Structure and model databases for strategic sales, segmentation, and performance analysis * Extract, transform, and consolidate data from multiple sources (Power Query, SQL, VBA) * Support sales teams with reports, forecasts, and performance-oriented analyses * Identify improvement opportunities and propose actions to commercial leadership * Automate departmental processes and routines, reducing rework and accelerating decision-making **Requirements and Qualifications** ### **We expect you to have** * Experience supporting sales teams, administration, or related areas * Bachelor’s degree in Business Administration, Economics, Commercial Management, IT, or related fields * Advanced Excel skills (complex formulas, Power Query, macros/VBA, pivot tables) ### **It’s a plus if you have** * Prior experience with corporate BI and Power BI dashboards * Knowledge of strategic data analysis for sales support * Experience automating processes via Excel or SQL ### **Additionally, we value the following competencies** We seek someone with an **analytical mindset, proactivity, and a results orientation**, capable of collaborating across teams and communicating effectively with various departments to deliver strategic solutions. **Expected Behavioral Competencies:** * Analytical ability and attention to detail * Teamwork and strong interpersonal skills * Proactivity and initiative * Results focus and continuous improvement **Additional Information** **Employment Type:** CLT **Work Format:** Hybrid (1 day per week onsite) **Benefits:** * Sulamérica Health Insurance (extendable to dependents) * Transportation Allowance * Meal Voucher * Food Allowance * Semi-annual Profit Sharing (PLR) * GYMPASS #### **At Werecruiter, we believe organizational culture is the key to any company’s success.** #### **We are committed to creating an environment where innovation, respect, and personal growth form the foundation of our interactions.** #### **We value diversity and inclusion, ensuring all our partners, employees, and clients feel welcomed and motivated to reach their full potential. By joining our team—or one of the companies we serve—you’ll contribute to a greater purpose: transforming the labor market through meaningful human connections.**

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Indeed

Data Analyst/PL

Description: Requirements and qualifications * Bachelor's degree completed in Economics, Computer Science, Engineering, or related IT fields; * Proficiency in Power BI and SQL; * Knowledge of BigQuery; * Familiarity with Big Data and cloud computing; * Knowledge of data processing and storage on Cloud platforms (preferably GCP) and Python; * Basic knowledge of Windows and Linux operating systems; * Technical-level English proficiency; * Intermediate-level Spanish proficiency; * Knowledge of market audits, CRM & SFE. Responsibilities and duties: * Designing and monitoring international market intelligence data pipelines in our Cloud environments (preferably GCP), ensuring end-to-end data flow from sources to customers; * Responsible for monitoring and maintaining the BI platforms (currently Power BI) used by the international market intelligence team; * Responsible for collecting, handling, and manipulating various types of data to generate strategic insights and business recurrence patterns; * Using BI tools (e.g., Power BI) to synthesize large volumes of data and create graphical representations easily accessible to end users; * Collaborating with different departments to collect and consolidate data to generate insights; * Acting as a communication interface between the business area, data teams, and resolving minor market-related requests. 2512190202551874300

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Indeed

Senior Process Analyst

Description: As basic requirements, you must have: * Ability to adapt to dynamic environments and efficiently and highly resiliently solve problems; * Experience negotiating services, deliveries, and priorities with business areas; * Responsibility for implementing and improving medium-complexity processes; * A highly motivated and organized individual capable of working effectively; * Strong communication skills and good interpersonal relationships; * Intermediate proficiency in Excel, process logic, and BPM tools; * Emotional intelligence to work under pressure/tight deadlines; * Interaction with business and IT areas to ensure deliveries; * Monitoring of KPIs and analysis of results; * Technical support to managers in process standardization; * 2 to 5 years of experience in the process area; * Bachelor’s degree in one of the following fields: Business Administration, IT, or related disciplines; * Residency in Barueri and/or nearby regions; * Availability to work 100% on-site. You stand out if you have: * Knowledge of agile methodologies (Scrum, Kanban, etc.); * Experience with digital transformation or innovation projects. As a Senior Process Analyst, you will: * Map, review, and optimize processes across different areas, focusing on efficiency and standardization; * Work autonomously on medium-complexity tasks, with occasional support from leadership; * Implement improvements and monitor results, proposing adjustments when necessary; * Support leadership in defining workflows and developing operational procedures; * Use process modeling and management tools (e.g., BPMN, Camunda, Bizagi); * Interact with business areas and IT teams to ensure alignment of deliverables; * Conduct data- and KPI-driven process performance analyses; * Collaborate on continuous improvement and organizational transformation projects; * Maintain updated and well-organized documentation in internal repositories. 251219020255888234

R. Benedita Guerra Zendron, 21 - Vila Sao Joao, Barueri - SP, 06401-190, Brazil

Negotiable Salary

Cod. 10404568 - Junior Support Technician64858540476547129

Indeed

Cod. 10404568 - Junior Support Technician

Description: * Completed high school education * Knowledge of Network Troubleshooting, Microinformatics, Software and Hardware, Service Desk tools, Operating Systems, and Office Suite. Preferred Qualifications: * Currently pursuing a bachelor’s degree in Technology. Work Schedule: * 12 x 36 shift — from 7:00 AM to 7:00 PM; * On-site in Vila Paranaguá — SP NOTE: Hey! Even if you don’t meet all the job requirements, we still encourage you to apply! We’ll carefully review your profile considering all your qualifications. What We’re Looking For: A proactive, committed individual with strong interpersonal skills. Your Day-to-Day Responsibilities: * Register and manage service tickets, handling Level 1 and Level 2 requests; * Provide support for operating systems and software installation (including Office Suite), networks, printers, peripherals, as well as desktop and notebook maintenance; * Perform directory mapping, configure POP/Exchange and Lotus Notes email accounts, set up user profiles, install VPN, and configure IP addresses; * Monitor, respond to, and update tickets in the queue, preventing backlogs that could jeopardize the project’s SLA and minimizing the number of pending tickets; * Create and update knowledge base articles, procedures, support scripts, and problem-resolution documentation in the KCS portal. 2512180202551925068

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

10512741 - Senior Technical Support Analyst648585404922901210

Indeed

10512741 - Senior Technical Support Analyst

Description: Monitoring team activities; Generating follow-up reports upon request from the ENS manager; Escalating issues; Presenting daily email reports; Presenting weekly display reports; Conducting weekly activity follow-up meetings; Ensuring continuous improvement of the incident management process and the Service Desk function. Developing and presenting reports containing data aimed at achieving optimal strategic, administrative, executive, and operational management, including risk identification and improvement suggestions. Conducting monthly management meetings covering: Indicator Handbook ANS Reporting Action Plan Improvement Suggestions Team Management Conflict resolution Commitment to deadlines and quality Completed or ongoing undergraduate degree in Computer Science, Network Management, Information Technology, Information Systems, Informatics, Systems Analysis, or related fields Demonstrating interest in problems and willingness to resolve them Technical knowledge Responsible for supervising support teams’ service delivery, leading the Service Desk team, driving performance to achieve excellence and operational success, thereby meeting customer needs and business requirements based on service performance indicators (KPIs) Monitoring, developing, and training the team to optimize its performance Managing demand, closing resolved tickets, and distributing them appropriately Overseeing the management of service management tools Desirable qualifications: * CITRIX knowledge * ITIL certification * MCITP: EA or MCSE certification * Intermediate English Work schedule: Monday to Friday, 11:00 AM to 8:00 PM, located in São Paulo City Center – SP NOTE: Hey! Even if you don’t meet all the job requirements, we still encourage you to apply. We’ll carefully review your profile considering all your qualifications. What we’re looking for: A dynamic and communicative individual Your day-to-day responsibilities will include: * Providing user support via telephone, remote, or in-person assistance; logging incidents to enable analysis and resolution of service requests, escalating them to resolver groups when necessary; * Handling requests ranging from operating systems, software, hardware, networks, and Microsoft Office applications to technical issues and service-, security-, and product-related matters; * Selecting, implementing, and maintaining hardware and software; defining access controls; and monitoring installed technical resources; * Ensuring compliance with client requirements (SLA / service level) regarding IT resource availability through service delivery, incident logging, request resolution, and administration of operational technology platforms. 2512180202551925071

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Indeed

Support Technician

**Job Opening: Support Technician – Lapa** **Transportation Allowance + Meal Voucher:** R$ 622.25 **Transportation Voucher** **Working Hours:** Monday to Friday. Possible shifts: Monday to Friday, 8:00 AM to 5:00 PM or 9:00 AM to 6:00 PM. **Main Responsibilities** Respond to tickets assigned by the Level 1 (L1) support team, with a focus on resolution. Monitor tickets in real time and assist the L1 team when necessary. Serve as a handoff point for more complex tickets. Accurately document issues and solutions. Intermediate management of Google Workspace (security, policies, and permissions). Intermediate management of Microsoft 365 (identity, policies, and groups). Intermediate support for wired and wireless networks. Management of device and IT asset inventory. Intermediate support for Zebra printers. Corporate antivirus management and security monitoring. Use of ticketing and remote access tools. **Mandatory Requirements** Prior experience in Level 2 (L2) technical support. Intermediate knowledge of Microsoft 365. Intermediate knowledge of Google Workspace. Practical networking fundamentals. Ability to systematically diagnose technical issues. **Desirable Qualifications** InControl / ControlID RMM Applied understanding of LGPD (Brazilian General Data Protection Law) Intermediate-level Google Workspace or Microsoft 365 training courses Intermediate networking knowledge Prior experience providing IT support in the healthcare sector Experience supporting hybrid Google + Microsoft environments **Essential Soft Skills** Clear communication and strong written skills. Ability to collaborate effectively within a team. Proactive problem-solving attitude. Organizational skills and effective time management. Analytical ability to make quick decisions. Sense of urgency when addressing critical issues. Job Type: Full-time Pay: R$1,800.00 – R$2,300.00 per month Application Question(s): * Residential neighborhood * Ease of access to the subway? Work Location: In person

Av. Pres. Juscelino Kubitschek, 2041 - 152, São Paulo - SP, 04543-011, Brazil

R$1,800-2,300/month

Infrastructure Technical Support648585401679371212

Indeed

Infrastructure Technical Support

**Infrastructure Technical Support – Service Provider** Type of opportunity: Exclusively for professionals with their own companies – PJ. Model: On-site support for a 3AM IT client. Duration: Fixed-term Business hours; Porto da Igreja, Guarulhos \- SP **Responsibilities and Duties:** Cable pulling and crimping Install and configure switches, UPSs, servers, and firewalls. VPN and VLAN troubleshooting Link NOC monitoring **Qualifications and Requirements:** Easy access to the work location; Experience as an Infrastructure Technician **Additional Information:** This is a fixed-term PJ opportunity. Expected start date: 01/01/2026, working hours: 08:00 to 17:00 hrs. Amount of R$ 4\.050,00 (prorated based on business days worked) (service fee inclusive of all costs). Payment will be made based on days actually worked. Days without service delivery—including holidays, absences, and tardiness—will not be considered for payment purposes, per the previously agreed-upon tracking method between the parties. Are you interested in continuing? Minimum Education Level: Elementary School (1st level)

R. Profa. Anita Guastini Eiras, 25 - Jardim Zaira, Guarulhos - SP, 07094-010, Brazil

R$4,050/month

Junior SAP Support Analyst648585402659861213

Indeed

Junior SAP Support Analyst

The Support Analyst is responsible for analyzing tickets opened by customers and proposing the best solution in an agile manner. It is important to empathize with the customer and prioritize excellent service, thereby fostering a strong partnership between the customer and Keep. * Provides basic technical support to SAP B1 customers, assisting in resolving issues and answering questions. * Collects information from customers regarding incidents and support-related losses. * Assists in training activities and guides customers on using SAP B1. * Collaborates with support team members and other departments to resolve simple technical issues. * Maintains up-to-date records of customer interactions and support incidents. * Participates in training programs to update technical knowledge. * Performs administrative tasks related to support. * Opens, monitors, and interacts on tickets with vendors. **Preferred Competencies** * Basic oral and written communication skills. * Ability to learn quickly and follow instructions. * Customer orientation and willingness to learn. * Ability to work well in a team and enjoy teamwork. **Education and Qualification Requirements** * Currently pursuing a bachelor’s degree. * Interest in information technology and SAP B1 systems. * Basic knowledge of Microsoft Office suite. * Prior experience with ERP support and SQL Server is a plus.

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Level 2 Support Technician – Remote648585400849931214

Indeed

Level 2 Support Technician – Remote

Minimum proven experience of 2 (two) years in infrastructure support activities for telecommunications (routers, switches, access points, WLAN controllers, communication links, cellular interfaces, IP Unified Communications systems, network protocol analyzers), and also: Traditional LAN architecture L2 and L3; Wide Area Network and Internet; Redundancy protocols VRRP and HSRP; Routing protocols OSPF and BGP; Wireless network solutions using WLAN controllers; Collaboration solutions Cisco Webex and MS Teams; Unified Communications solution; and Contact Center solution. Address: Remote – 9:00 AM to 6:00 PM Period: 12/19/25 to 02/02/26 Job Type: Full-time CLT, Temporary, Freelance / PJ Contract Duration: 3 months Payment: R$2.420,00 per month

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

R$2,420/month

Indeed

IT Support Technician

Scope: Notebook Rollout Period: 12/22 to 01/10 — 09:00 to 18:00 With flexible working hours. Position Type: Permanent CLT, Temporary, Freelance / PJ Contract Duration: 1 month Payment: R$2.420,00 per month

Rua Tamandaré, 753 - Liberdade, São Paulo - SP, 01525-001, Brazil

R$2,420/month

First-Level Remote Technical Support Technician (N1) and ERP Support648585400172811216

Indeed

First-Level Remote Technical Support Technician (N1) and ERP Support

**Description of activities the professional will perform:** We are seeking a professional with technical support experience to provide initial user assistance. * Initial Incident Registration and Handling Register, categorize, and prioritize incidents according to defined criteria, ensuring responsiveness and accuracy in support delivery. * Initial Technical Support Provide first-level support using standardized support scripts and operational procedures, in accordance with established criteria. * Ticket Escalation Route tickets outside the N1 scope to Levels 2 or 3, following the ITSM Solution Base guidelines and defined escalation criteria. * Analysis of Recurring or Critical Incidents Participate in root cause analysis of incidents with high recurrence or critical impact, contributing to continuous service improvement initiatives. * Multichannel Support Provide support via telephone, ticketing portal, and Microsoft Teams, ensuring courtesy, efficiency, and proper documentation of all interactions. * Technical Documentation Updates Collaborate in reviewing and updating support scripts and operational procedures to promote standardization and enhancement of the knowledge base. * Logbook Entries Make regular entries in the Logbook to ensure traceability of activities and support operational management. **Required Experience, Skills, and Knowledge:** Basic knowledge of operating systems (Windows), Office 365, remote access tools, Active Directory, user account creation, software installation, printer mapping, corporate system support, networking fundamentals, and ability to perform diagnostic tests for internet and hardware failures is required. • Familiarity with ITIL v4, incident registration and categorization in ITSM systems, strong communication skills, organization, and customer service orientation complete the profile. • HDI/SCA (Support Center Analyst) or ITIL 4 Foundation (or higher) certification is mandatory; if not currently held, the candidate must obtain it within 85 days (a required criterion). \*The role focuses on telephone and portal-based support; we require attentive, patient individuals with clear speech and writing, who can follow scripts and internal procedures. **Education:** Bachelor’s degree in IT (in progress or completed). **Experience Required:** 1 year ### **Employment Type:** CLT ### **Required Knowledge and Skills:** Operating Systems, ITSM, HDISCA ### **Benefits:** Meal Voucher, Transportation Voucher, Life Insurance ### **Department:** Government

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Junior Resident Support Analyst648584563975691217

Indeed

Junior Resident Support Analyst

**Description of activities the professional will perform:** Main activities * Handle tickets received through the ticketing platform according to the defined process, aiming to meet service requirements and established targets; * Perform triage of tickets opened by requesters and reclassify or categorize them when necessary; * Provide status updates on ongoing requests upon client request, via support channels (Teams, ticket log, email); * Inform leadership about requests or incidents that remain unresolved after exhausting all possible solutions within the time frame estimated by the department’s coordination; * Contribute both to achieving individual performance indicators (productivity, satisfaction surveys, etc.) and to the department’s overall results/targets; * Keep FAQs/knowledge base updated with defined solutions communicated to clients; * Pursue knowledge enhancement and dissemination to deliver high-quality support; **Required Experience, Skills, and Knowledge:** Microsoft Office Suite, ITSM tools **Education:** Bachelor’s degree completed **Experience Required:** 6 months ### **Employment Type:** CLT ### **Required Knowledge and Skills:** Microsoft Office Suite, ITSM tools ### **Benefits:** Transportation Allowance, Life Insurance, Meal Voucher ### **Department:** Government

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Senior Technical Support Analyst (Protheus)648584562851861218

Indeed

Senior Technical Support Analyst (Protheus)

**Description:** **Job Description:** TOTVS We believe in the transformative power of technology and its ability to contribute to building a more diverse and inclusive society. As Brazil’s largest technology company, we are committed to a diversity and inclusion policy and program aimed at fostering an ecosystem that is increasingly representative, respectful, and welcoming. How would you like to leave your mark—with great autonomy, at an accelerated pace—at Brazil’s largest technology company? We are passionate about supporting and empowering TOTVERS, our customers, and suppliers. Here, corporate departments are indispensable to transforming over 70,000 companies in Brazil and worldwide through TOTVS technology. If you want to learn a great deal in a dynamic environment surrounded by talented people, join TOTVS! \#dareandtransform \#beaTOTVER **Responsibilities:** Provide customer support via TOTVS channels, clarifying questions regarding medium-to-high-complexity system-related topics, and recording suggestions and incidents; Deliver support via ticketing channels according to defined processes, aiming to meet service targets and goals; Register customer requests—including all necessary evidence (opened tickets) and detailed information—in the system for all impacted parties; Triage tickets opened by customers and reclassify or categorize them, as needed, based on ticket type or support status; Provide updates on ongoing requests upon customer request, using available support channels (phone, email, system); Contribute both to achieving individual performance indicators (productivity, satisfaction surveys, etc.) and to the team’s overall results/goals; Alert coordination and proactively address potential risks or crises affecting customers; Keep FAQs/knowledge base updated with defined and communicated solutions; Support continuous improvement initiatives by identifying new solutions, detecting problems, and recognizing relevant issues. **Requirements:** Experience with modules: SIGAVEI, SIGAPEC, and SIGAOFI. Technical and conceptual analysis of Protheus routines. Customer service experience, including conflict resolution skills. Knowledge of Protheus architecture, installation, and configuration. Proficiency in ADVPL language for support tasks. Programming logic. Knowledge of SQL language. Debugging in local and remote environments. **Benefits:** Health Insurance, Dental Plan, Meal Voucher, Gympass, Annual Profit-Sharing Bonus (PLR). 2512190202551698623

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

JUNIOR SUPPORT TECHNICIAN648584563174431219

Indeed

JUNIOR SUPPORT TECHNICIAN

**JUNIOR SUPPORT TECHNICIAN \- SERVICE DESK** --------------------------------------------- * **Company: Azul Linhas Aéreas** * **Location:** Av. Marcos Penteado de Ulhoa Rodrigues, 939 \- Alphaville Industrial, Barueri \- SP, Jatobá Tower, 8th floor * **Employment Type:** CLT \| 100% On-site * **Shift Schedule:** 12x36 (12 hours of work x 36 hours of rest) \| 7 AM to 7 PM ### **MAIN RESPONSIBILITIES:** * First-level telephone Service Desk support * Technical support for Azul crew members and employees * Opening, tracking, and resolving technical service requests * Coordination with third-party vendors and partner companies * Providing support outside regular shift hours as required ### **MANDATORY REQUIREMENTS:** ✓ Proven experience in Service Desk ✓ Technical knowledge in technical support ✓ Experience in telephone customer service ✓ Flexible availability (including weekends) ✓ Willingness to work outside scheduled shifts when necessary ### **PREFERRED QUALIFICATIONS:** * Strong and effective communication skills * Professional demeanor * Proactive problem-solving attitude * Demonstrated punctuality * Open and pleasant conversational style * Familiarity with helpdesk/ticketing tools **Interested in growing with us? Send us your resume!** Minimum Education: High School Diploma (Secondary Education) * Dental Plan * Childcare Allowance for People with Disabilities (PcD) * Health Insurance * Discounts with various partners * Transportation Benefit * Meal/Voucher Allowance (VA/VR) * Daycare Assistance * Mental Wellness Program (Mente Tranquila) * Life Insurance * Wellhub (Gympass)

R. Benedita Guerra Zendron, 21 - Vila Sao Joao, Barueri - SP, 06401-190, Brazil

Negotiable Salary

19900-Technical Support Analyst648584561263391220

Indeed

19900-Technical Support Analyst

At Hitss, innovation is our fuel, curiosity is our engine, and respect for the customer is our guiding principle. If you are driven by a passion for creating disruptive technological solutions, if you constantly seek challenges that push the boundaries of what’s possible, and if you believe putting the customer first is the key to success, then you’re in the right place. We want people who stand out, think outside the box, and are willing to explore new horizons. Here, every idea is valued, every question is encouraged, and every challenge is embraced as an opportunity for learning and growth. Join us and become part of a vibrant culture where innovation is fueled by relentless curiosity and where respect for the customer permeates all our actions. Here, you’ll have the freedom to explore your skills, collaborate with brilliant minds, and transform the future of technology. If you’re ready to join a company that believes talent is the key to success, send us your resume and join our team. We’re eager to meet you and jointly drive the next generation of technological solutions. **Come be a Hit!** **Responsibilities and Duties** * Analyze/identify potential systemic issues reported by users in the Supported Systems used by the client, applying workaround solutions with SLA-compliant response times to ensure high-quality end-user support; * Diagnose and classify issues identified during incident analysis; * Document issues to build a knowledge base for incident resolution by the OGS team. **Requirements and Qualifications** **Required Qualifications:** * Completed undergraduate degree; * Customer service experience; * Experience in Systems Support; * Knowledge of Database technologies (Oracle / SQL); * Familiarity with ITIL Foundation practices. **Desired Qualifications:** * ITIL certification; * Knowledge of the Python programming language; * Professional experience in TELECOM companies or in providing IT services to the TELECOM sector. **Additional Information** Want to see all our open positions? Visit our page: Hitss \- Join Our Team https://globalhitss.gupy.io/ **Important: All our job openings are open to professionals with disabilities, and we uphold gender and racial/ethnic equity.** HITSS BRAZIL is a multinational company within the Claro Group, operating for over 30 years in the digital solutions and IT services market across 7 countries. Combining unparalleled experience and specialized expertise, our 5,000 employees are committed to making the new happen every day. We invest in innovation with integrity and strive to develop inclusive, responsible, and sustainable solutions to serve our employees and customers. **Through our Diversity and Inclusion pillar, everyone has equal opportunities to build their career.** We do not discriminate based on gender, religion, race, sexual orientation, social status, or disability. If you enjoy challenges, trends, agile and innovative processes, this is your place. Join us!

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Information Security Analyst648584558720031221

Indeed

Information Security Analyst

An Information Technology Services company is seeking an Information Security Analyst professional in Mauá. **Responsibilities:** Conduct vulnerability scans and analysis using tools such as Qualys, Nessus, or OpenVAS. Perform end-to-end vulnerability management, including definition, approval, application, and automation of patches/hotfixes. Conduct on-site security assessments in environments such as retail stores, point-of-sale (POS) systems, servers, and Wi-Fi networks. Carry out hardening and compliance scanning processes on systems and infrastructure. Perform operational security monitoring, analyzing alerts, managing tickets, and documenting incidents. Provide internal user support on cybersecurity topics and awareness initiatives. Open and track technical service requests with security vendors. Previous roles such as Information Security Specialist, Cybersecurity Consultant, IT Risk Analyst, or Information Security Engineer may indicate alignment with some of the activities associated with this position. **Desired Qualifications:** **Education:** Undergraduate degree in progress **Experience:** Relevant experience required **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:** * Contract: Hybrid — Hybrid work modality. * Candidates from Ribeirão Pires, Santo André, Rio Grande da Serra, or São Caetano do Sul are also eligible for this position. * Duration: Full-time * Working hours: To be determined.

R. Rio Branco, 96 - Centro, Mauá - SP, 09310-000, Brazil

Negotiable Salary

Indeed

Senior Analyst

NETWORK MANAGEMENT Monitoring of KPIs and SLAs in accordance with the partner, meetings and audits via video conference and in person, mapping and prospecting of new partners, control of claims routing in line with Network strategy. RESULTS Identification of deviations (cost and quality), root cause identification, definition of action plans, representation in forums. PROJECTS Identifying opportunities, identifying risks, creating solutions, implementation across the Network, results assessment. Any posted application deadline that is blank on a United States role is a pipeline requisition, and we'll continue to collect applications on an ongoing basis. Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position. **Helping People Thrive in a Connected World** Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com. For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter. **What’s the culture like at Assurant?** Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 15 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way. **Company Overview** Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender\-placed insurance products, and other specialty products. **Equal Opportunity Statement** Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions. **Job Scam Alert** Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.

Al. Rio Negro, 585 - Alphaville Industrial, Barueri - SP, 06454-000, Brazil

Negotiable Salary

Senior Marketing Analyst648584557283861223

Indeed

Senior Marketing Analyst

Responsibilities: • Develop and execute the editorial calendar planning for social media, blog, YouTube, and webinars; • Monitor audiovisual recordings and productions for social media, ensuring message alignment and visual consistency; • Produce and publish posts, stories, videos, and other relevant content for the company’s social media channels, aligning with brand strategy and the editorial calendar; • Write texts, articles, news, and other materials for the company’s website and blog; • Collaborate in identifying, contacting, and building relationships with digital influencers, tracking results and reports to ensure partnership effectiveness; • Coordinate the posting schedule, campaigns, and monthly editorial topics; • Create scripts, editorial topics, and visual guidelines for case study and video recordings; • Monitor and analyze engagement, growth, and performance metrics, proposing optimizations; • Explore social media trends and audience behavior to strengthen digital presence; • Track content performance metrics, extract insights, and propose continuous optimizations; • Overall operational management of social media; • Maintain the social media performance tracking spreadsheet. Requirements: Knowledge of Content Marketing. Solid foundation in SEO applied to writing. Text writing using copywriting techniques. Familiarity with marketing and content production tools. Creativity to explore new approaches and formats. Degree in Communications, Marketing, Advertising and Public Relations, Public Relations, or related fields, Architecture. Analytical and creative profile, with ability to transform data into strategies and opportunities. Organization, autonomy, and ability to manage multiple projects simultaneously. Desirable: Knowledge in engineering, architecture, or civil construction. Knowledge in market analysis and competitive mapping. Benefits: Transportation Allowance; Meal Voucher; Health Insurance; Well-being Allowance.

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Indeed

Helpdesk Analyst

**COMPUTER SUPPORT ANALYST (HELPDESK)** We are seeking a Helpdesk Analyst to join our IT team, providing essential technical support for maintaining and operating the company’s computer infrastructure. The professional will be responsible for ensuring the proper functioning of systems, servers, and networks, as well as assisting internal and external users by resolving technical issues and guaranteeing operational continuity. **Responsibilities:** * Provide Level 1 and Level 2 technical support for hardware, software, and network-related issues, ensuring rapid incident resolution. * Diagnose and resolve computer problems—including operating system, application, network, and server failures—using diagnostic and analytical tools. * Perform preventive and corrective maintenance on hardware equipment such as computers, servers, printers, and other network devices. * Install and configure operating systems, applications, and device drivers, ensuring compatibility and efficiency of IT solutions. * Manage user accounts, access permissions, and authentication systems, maintaining security and compliance with internal company policies. * Provide direct support to end users, guiding and assisting them in using computer systems and tools. * Monitor system, server, and network performance, identifying failures and performing necessary interventions to correct or minimize impacts. **Requirements:** * Bachelor’s degree in Information Technology, Systems Analysis, Computer Networks, or related fields. * Solid knowledge of operating systems (Windows, Linux, Mac OS), office applications (e.g., Office 365, Google Workspace), networks, and connectivity. * Ability to efficiently diagnose and resolve hardware, software, and network problems. * English and Spanish: Desired. **Benefits:** * Health and dental insurance. * Transportation allowance (VT). * Meal/food allowance (VR/VA). * Life insurance. * SESC (Full membership). * TotalPass. * Onhappy. * Partnership with English and Spanish language schools.

R. Benedita Guerra Zendron, 21 - Vila Sao Joao, Barueri - SP, 06401-190, Brazil

Negotiable Salary

Senior Benefits and Quality of Life Analyst648584555543061225

Indeed

Senior Benefits and Quality of Life Analyst

**Senior Benefits and Quality of Life Analyst** ==================================================== TOTVS | São Paulo - SP | Hybrid Job Description **Role Mission:** This position belongs to the Benefits & Well-being team and primarily focuses on evaluating the competitiveness of the company’s benefits offerings relative to the market; designing initiatives for the area; conducting market benchmarking; harmonizing policies across companies—specifically regarding benefits and well-being—as well as managing vendors and collaborating with the CST – People Administration team during implementation. Responsibilities and Duties * Lead strategic negotiations with vendors to optimize costs and improve service quality. * Develop scenarios and simulations to support decision-making regarding benefit adjustments, plan redesigns, and contractual changes. * Ensure benefits align with diversity, inclusion, and ESG policies. * Plan and implement data-driven well-being programs (mental health, ergonomics, prevention, engagement). * Identify internal needs using data on absenteeism, leaves of absence, claims frequency, and climate surveys. * Develop the annual QWL (Quality of Work Life) plan aligned with HR’s strategic plan and organizational goals. * Build partnerships with internal departments (Occupational Health & Safety, Communications, Facilities, HR Business Partners) to execute integrated quality-of-life initiatives. * Monitor impact indicators (ROI and VOI) of well-being programs and propose continuous improvements. * Analyze market trends and recommend adjustments related to benefit provision; * Perform calculations and simulations related to benefit alignment; * Organize internal campaigns (workshops, lectures, vaccination drives, Health Week), among others; * Establish policies, standards, and guidelines for benefits and QWL in line with best practices; * Create dashboards and performance indicators. Requirements and Qualifications * Bachelor’s degree in Business Administration, Economics, Human Resources, Finance, or related fields; * Experience in medium- to large-scale projects; * Advanced Excel skills, proficiency in spreadsheet handling; * Advanced PowerPoint skills; * Experience in tactical and strategic benefits activities—including development and implementation of harmonization projects (integration) across companies—is a plus; * Familiarity with regulatory standards issued by the National Supplementary Health Agency (ANS) and the Private Insurance Superintendence (SUSEP); * Knowledge of all benefit products (health insurance, dental plans, life insurance, check-ups, private pension, company car, etc.); Desired Qualifications **Additional Information:** * Work model: Hybrid * Work location: São Paulo/SP Salary Range To be determined Employment Type CLT Benefits * TOTVS Network University: a corporate university offering free content and certifications for every TOTVS employee; * +Healthy Program: supports each TOTVS employee with advisory services and initiatives focused on physical, mental, and financial well-being; * +Advantages Program: Latin America’s largest discount network, exclusively available to our employees; * +Care Program: personal support program for employees and their families, offering guidance across multiple specialties including psychology, social work, pet consulting, etc.; * Einstein Conecta: free online medical consultation service provided by physicians from Hospital Israelita Albert Einstein; * Health and dental insurance; * Meal allowance and/or food allowance; * Transportation allowance and shuttle buses serving select metro stations; * Extended maternity and paternity leave; * Nursing room; * Bicycle parking; * Changing rooms; * Life insurance; * Childcare allowance; * Private pension plan; * Office environment designed to foster creativity and productivity, featuring snack areas, game rooms, billiard tables, and relaxation lounges; * Gympass. About the Company As a technology leader, we are a community of nonconformist individuals driven by innovation, autonomy, learning, and performance. Together, we create opportunities, transform futures, and share knowledge. Here, your professional development unfolds within an inclusive, respectful, and energizing environment—people supporting people! We pursue sustainable growth and leverage data and AI to deliver smarter, more efficient outcomes for our clients. Join us in innovating and building the future of technology. #JoinTOTVS #WeAreTOTVS

Av. Braz Leme, 1000 - Casa Verde, São Paulo - SP, 02511, Brazil

Negotiable Salary

PESSOA ANALISTA DE PROJETOS PL648584556335381226

Indeed

PESSOA ANALISTA DE PROJETOS PL

Bradesco Seguros Group is an insurance conglomerate within the Bradesco Organization, operating nationally across multiple lines of business in Insurance, Savings Plans, and Open Complementary Pension, through companies that hold leading positions in their respective segments: Bradesco Seguros, Bradesco Saúde, Bradesco Auto/RE, Bradesco Vida e Previdência, Bradesco Capitalização, and Mediservice. We are constantly seeking individuals aligned with our purpose—people passionate about impacting lives and eager to build a career. Everyone is welcome. We value Diversity, Equity, and Inclusion, recognizing that they foster personal and professional growth, broaden our capacity for understanding, and stimulate respect for individuality and human privacy. Bradesco Seguros Group seeks to expand discussion, raise awareness, promote education, and mobilize action around Diversity, Equity, and Inclusion. Learn about our initiatives. Do you identify with us? Then apply now for the opportunity to participate in our selection process and become part of our story! **Mission:** The mission of the HR Projects area is to transform people management through empathy, technology, and purpose—ensuring every initiative supports corporate strategy and delivers a more fluid, innovative experience for employees and partners. Its core purpose is to ensure projects are executed efficiently, transparently, and with a results-oriented focus—strengthening organizational culture and driving continuous HR evolution. **What you need to have:** * Bachelor’s degree in Production Engineering, Business Administration, Economics, Public Relations and International Relations, or related fields; * Proficiency in PowerPoint, Excel, and SharePoint; * Knowledge of Power BI, Agile methodologies, and PMO operations; **What you will deliver:** * Develop and manage project development plans across various methodologies using schedules to keep all stakeholders updated weekly on progress, key concerns, and project risks; * Support managers in collecting data and information to ground projects in solid evidence through surveys and/or analysis of existing data; * Proactively seek continuous process improvements, focusing on automation and innovation within the Directorate, aiming to generate efficiency, quality, and speed in processes. These efforts may be carried out via conversations with subject-matter experts and/or by benchmarking market innovations; * Implement change management using the methodology applied to the project for all stakeholders involved, emphasizing communication and ensuring all risks and action plans are clearly defined; * Ensure advancement of the strategic pillars defined at the beginning of the year by achieving the indicators established for each project. **Working hours:** 08:00–17:00, Monday to Friday. **Work model:** Hybrid **Work location:** São Paulo/SP **Learn about our benefits:** Transportation allowance; Meal voucher; Food allowance; Medical and dental assistance; Childcare or babysitting support for your children; TotalPass; “Viva Bem” (Well-being) Program; Birthday day off (on your birthday date or month); Profit-sharing program; Life insurance; Private pension plan; Exclusive discounts on insurer products; Banking services package; Opportunity to participate in Volunteering Programs; Courses supporting personal and professional development; Incentives for university and language courses with partner institutions; Access to recreational clubs located in SP and RJ; Internal social network featuring engagement initiatives and special rewards; Advantage Club offering discounts and/or cashback with partners—including pharmacies, gyms, stores, and service providers. Follow us on social media: **@bradescoseguros** **\#LI\-BO1** **\#LI\-Hybrid**

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Indeed

HR Generalist Analyst

**RSG. Brasil** Location: West Zone Client \- Medium-Sized Food and Beverage Chain **Position: HR Generalist Analyst** **Description** * Responsible for Recruitment and Selection routines and HR functions in general; * Conduct recruitment processes across Brazil at scale; * Supervise employment contracts, employee onboarding, and terminations; * Responsible for introducing new HR trends and solutions aligned with market best practices; * Responsible for HR performance indicators; * Support communication processes for R\&S and HR; * Serve as the liaison between the company and third-party service providers, as well as internal clients; * Maintain the Competency Matrix and Job Descriptions up to date; * Update the Organizational Chart; * Report to the Human Resources Directorate. **Profile:** * Education: Business Administration, Psychology, Human Resources, or Pedagogy; * Must have generalist HR experience, specifically in high-volume Recruitment and Selection; * Strategic HR knowledge to support company growth; * Strong communication skills and ability to act as a people partner to senior management; * Proactive profile with a strong sense of ownership; * Proficiency in Microsoft Office Suite, particularly advanced Excel and PowerPoint skills; Compensation: BRL 3,500.00 CLT \+ benefits Immediate Start www.rsgbrasil.com.br

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

R$3,500/month

Junior IT Support Analyst648584555699221228

Indeed

Junior IT Support Analyst

**About the vacancy** We are looking for a Junior Support Analyst to join oáz’s technology team. The professional will be responsible for providing technical support to internal customers and oáz network stores. It will be necessary to understand the needs of internal customers and stores in order to translate these requirements into fixes or improvements. Work arrangement: Hybrid (4 days on-site, 1 day remote) **Responsibilities:** * Provide technical support to external and internal users, resolving hardware and software issues; * Perform preventive and corrective maintenance on computers, laptops, and/or other peripherals; * Install, configure, and maintain the Windows operating system; * Support and configure the Office 365 suite (Teams, Word, Excel, PowerPoint, Outlook); * Maintain network equipment, Wi-Fi antennas, cameras, printers, etc.; * Keep hardware and software inventory up to date; * Assist in user and permission management within systems; * Document technical procedures and solutions; * Support implementation and maintenance of ERP and PDV Microvix systems; * Respond to incident tickets and service requests from internal customers and stores; * Provide weekend and holiday support to stores on a rotating on-call schedule. **Requirements:** * Technical or undergraduate degree in technology-related fields; * Proven experience in hardware and software technical support; * Knowledge of the Windows operating system; * Advanced knowledge of the Office 365 suite; * Familiarity with maintenance of cameras, DVRs, printers, Wi-Fi routers, and other technology equipment is desirable; * Basic understanding of computer networks (TCP/IP, DNS, DHCP); * Knowledge of Linx (ERP and PDV Microvix) is desirable; * Prior experience in fashion retail is desirable; * Availability for travel and for working on weekends and holidays (occasionally). Minimum Education Level: Technical Course

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Creative, Social & Influencer Coordinator (Marketing)648584554402591229

Indeed

Creative, Social & Influencer Coordinator (Marketing)

Description: * Proven experience leading creative and digital teams, with a track record of successfully executing high-impact, low-cost campaigns. * Hands-on mindset and passion for execution, capable of rolling up sleeves and leading by example. * Strong aesthetic sense and integrated brand vision, able to translate Ri Happy’s identity into relevant and engaging content. * Ability to analyze data and generate strategic reports that guide decision-making—not merely report results. * Familiarity with social media platforms and management, analytics, and measurement tools. * Experience managing influencers, including negotiation skills and a partnership-oriented approach. * Up-to-date on digital trends, technologies (AI), consumer behavior, and pop culture (films, games, etc.), enabling innovation and creation of content that resonates with our audience. * Excellent interpersonal communication skills. * Degree in Communications, Advertising, Design, Marketing, or related fields. The Creative, Social & Influencer Coordinator will serve as the guardian of Ri Happy’s voice and visual identity, responsible for translating marketing strategies into creative and engaging experiences. This professional will lead the development of high-impact, low-cost content; manage the brand’s social media presence; and drive the influencer strategy—with a focus on tangible results and building authentic relationships with our audience. Key Responsibilities: * Creative Management and Leadership: * Lead the creative team (designers, copywriter, analysts), ensuring all deliverables align with brand aesthetics, voice, and business objectives. * Serve as the primary custodian of Ri Happy’s visual and verbal identity, approving all creative assets and ensuring consistency across all channels. * Content and Digital Strategy: * Develop and oversee the social media editorial calendar, aligning it with 360° campaigns and macro marketing planning—with emphasis on storytelling and engagement. * Guide production of multimedia materials (graphic design, copywriting, video, and motion), pursuing creative, high-impact solutions while optimizing resources. * Influencer Marketing: * Manage the influencer marketing initiative—from strategically selecting creators who authentically connect with the brand, through negotiation, briefing, delivery validation, and performance tracking. * Maximize return on investment (ROI) from partnerships, prioritizing authenticity and measurable outcomes. * Analysis and Optimization: * Consolidate digital performance reports (social + influencer), transforming data into clear insights and strategic recommendations that inform the next creative decision. * Collaborate closely with other coordinations (Planning/PR and VM/Trade/Events) to ensure coherence and integration across all marketing initiatives. * Team Development: * Inspire, develop, and provide continuous feedback to the creative team, fostering innovation, experimentation, and consistent delivery quality. 2512190202551755991

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary