SYSTEMS MANAGER

Description

**Address** São Paulo, SP **What is the work environment like?** **\#Join DPSP** At Grupo DPSP (stores, corporate office, and distribution centers), health comes first. With this purpose, we care daily for millions of Brazilians. We uphold ethics, respect, and excellence to become our customers’ and employees’ top choice. And now, beyond being our customer, you have the chance to join our team! **What is the work environment like here:** At DPSP (stores, corporate office, and distribution centers), we foster a dynamic and collaborative environment where cross-departmental integration is essential to achieving outstanding results. More than equality, we pursue equity: Here, everyone has space to be authentic—regardless of gender, ethnicity, race, sexual orientation, religion, or disability. We emphasize that all our job openings are open to people with disabilities (PCD). **Employment type:** CLT; **Working hours:** Monday to Friday, from 08:00 to 17:48 (**Fully on-site**, with flexible scheduling); **Work location:** Head Office – Vila Leopoldina (near Parque Vila Lobos / Vila Lobos-Jaguaré Station). *Grupo DPSP values your Privacy and the Protection of your personal data. If you have questions about personal data processing during recruitment and selection, please review our Candidate Privacy Notice:* *https://dpo.privacytools.com.br/policy\-view/zGOMqr6g4/0/policy/pt\_BR?s\=1726164242778* **Responsibilities for this Opportunity** * Lead and manage internal and external teams composed of analysts, specialists, developers, and partners, ensuring high performance, strategic alignment, and continuous evolution of area solutions. * Manage multidisciplinary squads responsible for developing, maintaining, and enhancing applications for the pharmaceutical retail sector, with focus on store systems and customer service. * Lead strategic technology projects, including implementation and modernization of POS (Point of Sale) solutions, ensuring quality, timeliness, and business requirement adherence. * Provide technical and operational support for large-scale initiatives, including SAP implementation across more than 1\.600 stores. * Ensure stability, availability, and performance of store applications through indicator management, SLA monitoring, and proactive incident resolution. * Serve as a strategic partner to the Operations Directorate, advising on opportunity identification, process improvement, and business-aligned technology solution definition. * Promote an agile culture within the team, encouraging collaboration, innovation, ownership mindset, and results orientation. * Monitor industry trends and emerging technologies—including Artificial Intelligence–related solutions—and assess opportunities for application within the retail ecosystem. * Ensure governance, documentation, backlog prioritization, and alignment between technical teams and business stakeholders. **Requirements** * Proven experience leading technology teams and managing development projects/squads. * Proficiency in software development techniques and best practices. * Experience with agile methodologies. * Familiarity with retail-focused applications, especially POS systems and customer service solutions. * Experience managing system availability, maintenance, and performance indicators. * Strategic engagement capability with business areas. * Knowledge or experience in Artificial Intelligence initiatives will be considered a differentiator. * Experience in the pharmaceutical or large-scale retail segment is desirable. **Benefits** * Gym / Sports Activities * Medical Assistance * Dental Assistance * Bicycle Parking * Product Discounts * Parking * Shuttle Service * Flexible Working Hours * Life Insurance * Corporate University * Meal Voucher * Transportation Voucher **Additional Notes and/or Benefits** Position also open to People with Disabilities Food Basket Profit Sharing Program (PPR) **About the Organization** We have been part of Brazilians’ daily lives for **over 130 years**. Our story as **Grupo DPSP** began in **2011**, with the merger of these pharmacy chains. Since then, our **30,000+ employees** have been writing new chapters of this story every day—delivering health solutions to the thousands of people who visit our **1\.600+ stores** and **6 distribution centers**, spread across **9 Brazilian states** and the Federal District. **And this is only the beginning!** **Why work with us?** At Grupo DPSP (stores, corporate office, and distribution centers), health comes first. With this purpose, we care daily for millions of Brazilians. We uphold ethics, respect, and excellence to become our customers’ and employees’ top choice. And now, beyond being our customer, you have the chance to join our team! What is the work environment like here: At DPSP (stores, corporate office, and distribution centers), we foster a dynamic and collaborative environment where cross-departmental integration is essential to achieving outstanding results. More than equality, we pursue equity: Here, everyone has space to be authentic—regardless of gender, ethnicity, race, sexual orientation, religion, or disability. We emphasize that all our job openings are open to people with disabilities (PCD).