Receptionist - Suzano

Description

Job Summary: Responsible for customer service, appointments scheduling, authorizations, document issuance, cash register closing, and support in a medical clinic. Key Highlights: 1. Excellent customer service 2. Teamwork skills 3. Outstanding communication and conflict resolution **Responsibilities** * Deliver excellent customer service, providing information and exam quotations. * Schedule appointments, process health insurance authorizations, and issue invoices. * Release work hour certificates and monitor the medical appointment schedule to inform patients about possible delays. * Receive and deliver correspondence, close the cash register, and schedule in-person appointments. * Correct returned authorization forms, issue questionnaires, print reports, and record payments received. * Rotate through the authorizations department to release authorizations attached to the system at the Suzano unit. * Assist with customer service at the self-service kiosk (Toten). **Requirements:** * Completed high school education. * Computer literacy. * Teamwork skills. * Excellent communication and conflict resolution ability. **Working Hours:** 6x1 shift rotation Monday to Friday: 1:00 PM – 10:00 PM; Saturdays: 4:00 PM – 8:00 PM (with rotating Sunday shifts) **Compensation** R$ 1.804,00 **Benefits** * Transportation Allowance * Food Allowance: R$220.00 * Meal Allowance: R$15.00/day * Health Insurance * Life Insurance * Childcare Assistance Job Type: Full-time, CLT Permanent Contract Payment: R$1.804,00 per month Benefits: * Childcare Assistance * Food Allowance * Meal Allowance * Transportation Allowance Experience: * Medical Clinic (Mandatory) Work Location: On-site