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Job Summary: Perform corrective and preventive maintenance on Claro's external HFC network, seeking innovative and sustainable solutions with a customer-centric focus. Key Highlights: 1. Commitment to learning, teaching, and developing in a collaborative environment. 2. Flexibility to seek innovative and sustainable solutions. 3. Focus on meeting and exceeding customer expectations. **Responsibilities and Duties** **What Awaits You Daily:** --------------------------------- * Perform corrective and preventive maintenance on Claro's external HFC network **Requirements and Qualifications** #### **We Are Looking For Someone Who:** * Thinks and acts from the customer’s perspective. Demonstrates interest and curiosity about customers, their behaviors, and preferences to meet and exceed their expectations; * Shows a continuous commitment to learning, teaching, and developing, contributing to a relaxed, respectful, and collaborative environment while encouraging diversity; * Is flexible enough to move beyond existing paradigms and mental models. Seeks innovative and sustainable solutions to create competitive advantages for the business, balancing economic, environmental, and social interests. **To Join Our Team, It Is Essential:** ------------------------------------------------ * Reside in São Paulo * Driver’s License: Category B * Education: Completed technical high school (2nd degree) * Courses: Technical course in Electronics / Electrotechnics / Mechatronics or Automation * Specific Knowledge: This position does not require prior experience; however, experience working at heights, knowledge of RF signal levels, and basic multimeter measurements are desirable. **Preferred Qualifications:** ------------------ * Knowledge of DSAM Field Meter * Completed or ongoing undergraduate degree * Field experience in customer or MDU maintenance **Additional Information** At **Claro, people are one of our core values.** Guided by this principle, we continuously invest in the health, well-being, and quality of life of our employees! To ensure you have the best possible experience during your journey with us, we offer an attractive benefits package. Check it out: * Flexible Working Hours; * Meal and Food Allowance; * Medical and Dental Assistance; * Support for Serious Illnesses; * Assistance for Dependents with Disabilities; * Pharmacy Benefit; * Daycare/Babysitter Allowance; * Personal Support Program; * Claro Running; * Private Pension Plan; * Life Insurance; * Employee Combo; * Wellhub (Gympass); * My Pet Club; * Agreements and Partnerships; * Recognition Program for Years of Service; * And much more! **At our company, we value an inclusive, diverse, ethical, collaborative, and harmonious environment. We do not discriminate based on gender, race, color, sexual orientation, social status, or disabilities. Everyone is welcome!** **Here, we have a large team that makes everything happen!** It is through the effort and dedication of each of our People that we are today a benchmark in what we do, united in our purpose: **“Connect for a More Fun and Productive Life.”** We integrate all technologies to build the best and most comprehensive connectivity infrastructure in the country. We are confirmed multi-champions by Speedtest as Brazil’s fastest and most stable mobile internet and most stable Wi-Fi network, among many other recognitions. We are also the 4th most valuable brand in Brazil (BrandZ). In Brazil, we operate in over 4,800 municipalities, serving more than 83 million customers. We have led portability net gains for over 5 years, with 1.2 million lines ported in 2022. And there’s more: We **innovate** our products and services to better serve our users! Today, we offer **entertainment** solutions (Claro Música, Claro TV+, Claro Livros, Claro Vídeo, and Claro Gaming), **financial** solutions (Claro Pay), and much more! We have an **aerospace presence** (with 5 satellites in orbit via Embratel) and are a reference in **industrial, automotive, agribusiness, and other connectivity solutions**. We also foster connections between our businesses and the innovation ecosystem through **beOn**, Claro and Embratel’s innovation hub. Sustainability is a core value for Claro. **We invest in environmental, economic, and social development**, always prioritizing governance, environmental responsibility, data protection, and social impact. Through the Claro Institute, we connect people for a better future, combining services provided with social investments in **education and citizenship projects.** **So, is it a match? \#JoinClaro and help us build the new together!
