**Welcome to your connection with the future!** We are a company born in the interior of Minas Gerais and have grown by cultivating dedication and entrepreneurship at the core of our DNA. We have expanded to other regions and today we operate in more than 100 locations across the state, where we have established ourselves as a benchmark in telecommunications services, committed to providing excellence in connectivity for our customers. If you are a professional passionate about what you do and seeking to build a world of possibilities, we want to connect with you! **Responsibilities and duties** These will be your challenges as a **Network Assistant**: * Assist in ensuring efficient network monitoring through customized software; * Support handling, tracking, and managing network incidents; * Manage the provision of services contracted by Valenet. **Requirements and qualifications** Do you identify with our challenge? You’re just one step away! Check out the requirements and come on in! * Completed high school education; * Intermediate Microsoft Office package; * Knowledge of Computer Networks. **Additional information** **Working hours:** * 6-hour daily work schedule on a 4x1 rotating shift. **Learn about our benefits:** * Meal Allowance or Food Allowance; * Medical and dental assistance; * Wellhub; * Discounts on Internet plans; * Transportation Allowance; * Life insurance; * Daycare Assistance; * Assistance for dependents with disabilities (PCD); * Deezer discount; * Free access to the Skeelo app: a virtual library with over 250,000 books. **What are you waiting for? Join us as a \#Valeneter** For over 25 years, we have set a standard of **excellence in the telecommunications market** in Minas Gerais. With our own network exceeding 17,000 km, we operate a robust infrastructure delivering **fiber-optic internet**, **landline telephony**, **pay-TV**, **security**, and **digital transformation** services, serving more than 120 locations and connecting over 200,000 customers. We are proud to be the **2nd largest Internet provider** in Minas Gerais and among the **20 largest in Brazil**, according to Anatel’s ranking. Our team—comprising over one thousand employees—is the foundation of our success. We are driven by our commitment to **innovation**, quality, and excellence in customer service. We value an environment that fosters **personal and professional development**, always guided by our core values.