Logistics Analyst

Description

Job Summary: Creative and results-oriented Logistics Analyst to join Pandora Brasil’s team, focused on delighting consumers with fast and accurate service. Key Highlights: 1. Join the world's leading jewelry company. 2. Lead the partnership with third-party logistics providers (3PLs). 3. Ensure order flow integrity and operational excellence. Do you want to be part of the world’s leading jewelry company while applying your logistics expertise? If so, we have an incredible opportunity for you! You will join the **Pandora Brasil** team within an international organization of proactive, passionate, and results-driven people. We are seeking a creative and results-oriented **Logistics Analyst** to join our team in **Embu das Artes, São Paulo**. **Your Responsibilities as a Logistics Analyst**: Pandora’s Operations team is tasked with delighting our end consumers through fast and accurate service. This role carries direct responsibility for third-party distribution of e-commerce and retail orders. It will be critical to support Pandora’s exciting growth in Brazil and ensure we fulfill our customer promise. * Ensure fulfillment of the customer promise through strategic alignment and continuous collaboration with Operations, IT, Merchandising, and e\-commerce. * Lead and strengthen partnerships with third-party logistics providers (3PLs), ensuring high service levels, operational efficiency, and governance. Establish management cadence with the 3PL, including daily operations monitoring and proactive risk resolution. * Ensure order flow integrity (creation, dispatch, and receipt), minimizing errors, delays, and customer impact. * Govern operational and service-level KPIs, ensuring visibility, accountability, and execution of continuous improvement plans. * Monitor inventory accuracy and cancellation rates, ensuring data reliability and operational excellence. * Work onsite at the Embu das Artes distribution center to maintain proximity to operations and enable rapid decision-making. * Serve as a strategic liaison between offer planning, merchandising, and demand planning. * Lead alignment with 3PLs for promotion execution and new product launches, mitigating operational risks. * Collaborate strategically with Customer Service to analyze root causes of complaints and implement corrective actions. * Drive organizational change initiatives through influence, relationship-building, and alignment with internal and external stakeholders. * Ensure compliance with policies, procedures, and operational standards. Analyze performance, address indicator deviations, and present executive recommendations to improve efficiency and service levels. * Manage operational costs and invoice validation, identifying variances, optimizing expenses, and ensuring adherence to financial targets. * Prepare executive analyses and materials to support leadership and board decisions, including recurring operations and strategic projects. * Lead inventory governance, including cyclic inventory and accuracy controls. * Conduct strategic negotiations with suppliers, ensuring balance among cost, lead time, and service level. **Requirements:** * Bachelor’s degree, preferably in logistics, supply chain, or related field * 3–5 years of experience in warehouse fulfillment, especially in e-commerce * Strong numerical, logical reasoning, oral, and written communication skills * Practical knowledge of OMS, WMS, ERP systems and inter-system workflows * Comfortable in a fast-paced and constantly evolving work environment, with ability to adapt and develop strategies for success * Relationship-building skills that support effective and transparent working relationships between Pandora and our 3PLs * Strong decision-making and problem-solving skills, combined with a track record of success in challenging cross-functional environments * Ability to multitask, manage time efficiently, prioritize tasks, and work with minimal supervision * Strong analytical/quantitative skills with ability to interpret data sets and translate them into actionable conclusions * Demonstrate attitude and behavior that support team-oriented working relationships. **Did we catch your attention?** If you identify with this position and would like to be part of Pandora’s future, don’t hesitate to apply. We review applications continuously, so we recommend submitting yours as soon as possible. You can also learn more about Pandora on our corporate website: www.pandoragroup.com. **About Pandora** The world’s largest jewelry company, we give voice to love for millions of people every day. Pandora jewelry is sold in over 100 countries across 6,800 points of sale, including more than 2,700 concept stores. We pursue sustainability in everything we do and set ambitious, measurable goals at every stage of our business—from material sourcing to product marketing. Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and manufactures its jewelry in two LEED-certified facilities in Thailand, using primarily recycled silver and gold. The company aims to become carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its entire value chain. Pandora is listed on Nasdaq Copenhagen and generated revenue of DKK 23.4 billion in 2021\. At Pandora, we believe that creating an inclusive and diverse workplace—and reflecting social diversity in our customer relationships—is essential to fulfilling our company purpose: giving voice to people’s love. We are committed to fostering, cultivating, and preserving a culture of inclusion and diversity where everyone feels respected and valued. ### **Job Details** Job Title Logistics Analyst Position Type Full Time Date Posted 03/18/2026 Career Area Corporate Location(s) São Paulo, São, Brazil Job ID 1287301501 Reference Number