Continuous Improvement and Digitalization Specialist

Description

Job Summary: Drive operational efficiency and work transformation by redesigning processes and applying data, automation, and AI to generate sustainable value. Key Highlights: 1. Lead end-to-end process improvement and redesign. 2. Act as an agent of cultural and digital transformation. 3. Build and manage a prioritized portfolio of AI initiatives. Country/Region: BR City: São Paulo Business Platform: Client Solutions Our company is part of EDP, a global energy group present in approximately 30 markets, with a particular emphasis on renewable energy. With over 45 years of experience, we have established a significant presence in the global energy landscape, grounded in our commitment to becoming fully green by 2030 and leading the energy transition. With over 13,000 employees worldwide, we are committed to using our energy and heart to drive a better tomorrow. **JOB MISSION** Drive operational efficiency and work transformation across the organization by redesigning end-to-end processes and pragmatically applying data, automation, and Artificial Intelligence to reduce manual effort, accelerate decision-making, and generate measurable, sustainable business value. Act as the bridge between strategy, processes, technology, and people—leading initiatives that transform complex challenges into simple, scalable, results-oriented solutions while fostering a culture of continuous improvement, evidence-based decision-making, and responsible adoption of digital solutions. **KEY RESPONSIBILITIES** * Master continuous improvement concepts, methods, and tools (Lean, Six Sigma, Kaizen, BPM) and the lifecycle of data- and AI-driven solutions—from problem identification through solution implementation. * Act as a catalyst for operational efficiency and work transformation, leading end-to-end process improvement and redesign—with a focus on reducing manual effort, increasing productivity, and accelerating decision-making. * Identify, structure, and execute concrete opportunities for improvement and automation, leveraging data and Artificial Intelligence as pragmatic tools to solve real business problems—from pain point identification through implementation and value capture. * Translate complex business challenges into actionable digital solutions by connecting strategy, processes, technology, and data—ensuring solutions are simple, scalable, and oriented toward measurable outcomes. * Work cross-functionally across multiple organizational areas, influencing how work is performed, aligning stakeholders, and promoting evidence-based, impact-driven, and feasible decisions. * Build and manage a prioritized portfolio of continuous improvement and AI initiatives, ensuring strategic alignment, value focus, return on investment, and continuous delivery of benefits. * Orchestrate multidisciplinary teams and partners—including business, operations, engineering, data, and vendors—to reduce friction and accelerate the cycle from idea to pilot to scale. Ensuring pilots, MVPs, and production solutions deliver real, sustainable impact. * Influence decisions at all organizational levels by clearly communicating risks, assumptions, trade-offs, and benefits—and supporting strategic choices with robust, business-oriented analyses. * Ensure delivered solutions are efficient, reliable, and ethical—with emphasis on internal and external customer experience, usability, data governance, and long-term sustainability. * Act as an agent of cultural transformation—disseminating a mindset of continuous improvement, intelligent use of data, and practical application of AI to elevate the organization’s digital maturity. **KEY ACTIVITIES** * Map, analyze, and redesign critical processes using Lean, BPM, and other operational excellence practices. * Identify bottlenecks, waste, rework, and slow decision points—proposing digital solutions and intelligent automation. * Structure business problem diagnostics, formulate hypotheses, and evaluate solution alternatives based on impact and feasibility. * Identify applicable AI and analytics use cases for existing processes (e.g., forecasting, classification, recommendation, automated decision-making). * Lead initiatives from discovery and ideation through MVP, rollout, and scaling—ensuring execution and benefit realization. * Prioritize initiative backlogs based on business value, implementation effort, and expected return. * Define success metrics, operational KPIs, and efficiency indicators for ongoing results tracking. * Conduct technical, economic, and financial feasibility analyses (ROI, NPV, IRR, Payback), supporting investment decisions. * Facilitate discovery, process design, ideation, and alignment workshops with business areas. * Coordinate multidisciplinary teams—ensuring communication fluidity and clarity of responsibilities. * Support technical and methodological decisions related to data, analytics, and AI—ensuring pragmatic and scalable solutions. * Communicate progress, risks, and results to executive and operational stakeholders. * Monitor market trends in process improvement, automation, and applied AI—bringing relevant external benchmarks. * Promote best practices in governance, ethics in data usage, and reliability of implemented solutions. * Ensure disciplined execution, budget control, risk management, and effective realization of planned benefits. **MANDATORY REQUIREMENTS** * Bachelor’s degree in Engineering, Management, Economics, Information Systems, Data Science, or related fields. * Proven experience in end-to-end process improvement and redesign using methodologies such as Lean, BPM, Kaizen, or similar. * Advanced proficiency in Microsoft Office suite, especially Excel and PowerPoint. * Experience identifying, structuring, and executing operational efficiency, automation, and work transformation initiatives. * Experience working with multidisciplinary teams across varying seniority levels. * Experience in the energy sector, with knowledge of Distributed Generation and/or the Free Energy Market. * Proficiency with Process Mining, Power BI, Analytics, Workflow, and Automation tools. * **Work Location: São Paulo - SP** **Equal Opportunity for All** Our vision is that each person brings their unique characteristics and experiences to fulfill our mission of creating new energy for the planet. We are an inclusive employer, ensuring all candidates are treated fairly throughout the recruitment process. We value and welcome everyone, committing to foster a sense of belonging for every member of the EDP Group. **Need more reasons to apply?** As one of the best employers, we: * Empower our employees with a positive, innovative work environment that promotes collaboration and agile decision-making; * Respect and value every individual, offering a flexible, healthy, and inclusive workplace with an attractive range of benefits; * Provide a meaningful work experience and prepare our employees for future challenges through diverse development and internal mobility opportunities. **Our achievements:** * Certified as one of the best employers by the Top Employers Institute; * Included in the Bloomberg Gender-Equality Index; * Globally certified as a family-responsible company by Fundación Másfamilia; * Recognized as one of the 100 best places to work by the Houston Chronicle.