Job Summary: We are looking for an IT Technical Assistant to provide IT support and maintenance, including user assistance, software installation, and network management. Key Highlights: 1. Technical support to users, both on-site and remote 2. Basic maintenance of computers and peripherals 3. Software installation and configuration We are seeking an **IT Technical Assistant** to join our team and support IT-related activities involving technical support and maintenance. Main Responsibilities: * Technical support to users (on-site and remote) * Basic maintenance of computers and peripherals * Software installation and configuration * Support in network and internet management * Logging and tracking of technical service requests * Providing configuration support to clients, remotely and on-site, as required * Printer installation and operational training Technical Requirements **Mandatory:** * Basic knowledge of hardware and software * Windows operating systems * General networking and IT concepts * Driver's license category B **Desirable:** * Experience in technical support * Familiarity with help desk tools * Basic knowledge of information security Education and Experience * Minimum education: High school diploma * Technical qualification: Technical degree in IT or related fields * Experience: Prior experience in technical support is desirable Compensation and Benefits * **Salary:** R$ 2.000,00 (net) **Benefits:** * Transportation allowance * Meal allowance * Health insurance * Life insurance Employment Type: Permanent CLT contract Payment: R$2.000,00 per month Benefits: * Medical assistance * Life insurance * Meal allowance * Transportation allowance