Senior Support Developer - Night Shift

Description

Job Summary: We are seeking a Senior Support Developer to ensure the stability, performance, and reliability of our platforms by diagnosing and resolving critical incidents and proposing continuous improvements. Key Highlights: 1. Strategic involvement in a rapidly expanding iGaming and sports betting company 2. Focus on platform stability, performance, and reliability 3. An environment that values talent development and collaboration We are a company undergoing rapid expansion in the iGaming and sports betting sector, operating strategically and integrally to strengthen leading brands in this market. With a solid and continuously growing operation, we aim to establish ourselves among the top digital entertainment companies in the country. Our purpose is to deliver safe, innovative, and high-quality entertainment experiences—connecting technology, passion for sports, and commitment to excellence. We uphold strong corporate governance practices grounded in transparency, responsibility, and business sustainability. We believe Responsible Gaming goes beyond regulatory requirements—it is a core value guiding our decisions and social initiatives. Our culture places people at the center as the organization’s most valuable asset, fostering talent development and promoting a collaborative, well-being-oriented, and high-performance environment. **Job Summary** We are looking for a Senior Support Developer to serve as a technical pillar in ensuring the stability, performance, and reliability of our platforms. The professional will be primarily responsible for analyzing, diagnosing, and resolving incidents, directly addressing root causes and proposing continuous improvements. They will ensure proper system functionality by resolving incidents and implementing corrective improvements swiftly and effectively. **Your Responsibilities:** Diagnose and resolve production bugs and critical incidents with urgency. Perform root cause analysis (RCA) of complex issues, proposing definitive solutions—not merely temporary fixes. Actively participate in agile ceremonies (Daily Standup, Planning, Kanban) for demand management. Ensure code quality in fixes (test coverage, best practices). Maintain up-to-date technical documentation regarding incidents and applied solutions. **Requirements:** * Bachelor’s degree in Computer Science, Computer Engineering, Systems Analysis, or related field. * Proven expertise in backend development with Laravel. * Experience in frontend development with Vue.js. * Proficiency in SQL (MySQL/PostgreSQL), including query analysis and optimization. * Experience with agile project management tools (Jira, Trello, ClickUp, Azure DevOps, Miro, Confluence). * Practical experience with agile methodologies (Kanban, Lean, XP). * Technical English proficiency for reading and communication with international teams. **Nice-to-Haves:** Knowledge of quality practices (CI/CD, automated testing). Familiarity with monitoring and observability tools (e.g., Datadog, Sentry, New Relic). Understanding of software architecture and microservices. Experience with AWS Cloud (EC2, S3, RDS). Knowledge of Kubernetes and containers (Docker). Technical certifications (Laravel, AWS).