Enzo Group is a family-owned company that began in 1984 with the goal of becoming a reference in the automotive sector both statewide and nationally. Headquartered in Campo Grande, capital of Mato Grosso do Sul, it operates in the states of Mato Grosso do Sul, Mato Grosso, and São Paulo, recognized as one of the most traditional and innovative brands, with over 40 years of experience in the automotive market. Currently, it comprises 36 companies, including dealerships and service providers. Administrative and financial activities are centralized in Campo Grande/MS. The dealerships within Enzo Group include: Fiat Enzo, Fiat Alpavel, Kampai Toyota, Via Japan Toyota, Guará Renault, Enzo Caminhões Mercedez\-Benz, Kcinco Volare and Agrale, Enzo Jaguar Land Rover, Nação Chevrolet, Enzo CJDR, Enzo Jeep, Enzo Ram, and Enzo Volvo. Today, we have over a thousand direct employees committed daily to upholding our values of agility in driving business, differentiating ourselves through value delivery to customers via a team attentive to detail and critical thinking, with systemic vision and operational efficiency, enabling personal development and ensuring the growth and sustainability of the Enzo Group. Assemble, analyze, and submit warranty claims to the manufacturer, ensuring compliance with factory requirements and proper documentation. Act to maximize cash inflows and operational efficiency within the Enzo Group business unit. * + Manage the shipment process of warranty parts according to predefined procedures, avoiding damage caused by improper removal or incorrect tools; + Assemble and submit warranty claims according to manufacturer standards; + Review and validate documents and technical reports; + Monitor return deadlines and track the status of each claim; + Correct and resubmit claims when necessary, preventing claim denials; + Provide technical and administrative support to post\-sales departments; + Maintain updated internal warranty records and reports.