Description
Job Summary:
We are seeking a Receptionist to provide initial customer service, conflict resolution, service presentation, vehicle inspection, and sales at an Auto Center.
Key Highlights:
1. Initial and welcoming customer service
2. Conflict resolution and service presentation
3. Product sales and customer registration
**We are looking for a Receptionist in (Cuiabá):**
**Reporting to the area manager, your responsibilities will include:**
* Providing initial customer service at Auto Center locations, ensuring security, dynamism, flexibility, and peace of mind for customers;
* Resolving conflicts and discrepancies during customer interactions;
* Presenting the portfolio of services offered and providing guidance within the Auto Center;
* Handling pre-inspection procedures and customer registration.
* Product sales
**Requirements**
* Completed high school education or a technical course in Administration;
* Experience as a Receptionist in retail stores;
* Valid driver's license (Category B) and ability to drive;
* Prior experience with in-person customer service;
* Previous experience in an Auto Center is a plus;
* Ability to work effectively in a team;
* Proficiency in Microsoft Office Suite;
* Strong communication skills, organization, and proactivity;
* Must deliver excellent customer service, demonstrating genuine interest in assisting customers with any inquiries.
Employment Type: Full-time CLT
Benefits:
* Transportation allowance
Selection Question(s):
* Do you hold a Category B driver's license?
* Are you able to drive?