Job Summary: A customer service professional responsible for managing registrations, monitoring systems, and providing in-person and remote support. Key Highlights: 1. In-person and telephone customer service 2. Monitoring and handling of system activities 3. Scheduling control and organization **RESPONSIBILITIES:** YOUR DAILY ACTIVITIES WILL INCLUDE: Registering residents; Opening and tracking service order (OS) requests; Monitoring and handling system activities; Providing in-person customer service and reception at the company; Providing customer service via WhatsApp; Providing customer service via telephone; Controlling and organizing delivery schedules (technical team logistics); Providing remote gatehouse service in specific cases. **REQUIREMENTS:** WHAT WE EXPECT FROM YOU: Completed high school education; Experience in customer service (via telephone and in person); Availability to work 44 hours per week from Monday to Friday; Proficiency in Microsoft Office suite; Technological aptitude or interest in working with technology. **WORK SCHEDULE:** Location: Bosque da Saúde, Cuiabá. Hours: Monday to Friday, 7:30 AM to 5:30 PM. CLT employment contract. **BENEFITS:** You will have access to benefits including: Meal allowance and/or food voucher; Transportation allowance (with up to 6% payroll deduction); Uniodonto dental plan (with monthly fee deducted from payroll); GoGood discounts on gyms, nutritionists, and psychologists; Guapeco discounts on pet shops and veterinary clinics; Birthday leave. This job posting is open and verified by the Buscar Vagas portal in partnership with Divulga Vagas Brasil.
João Silva
Indeed · HR
João Silva
Indeed · HR
