Description
Job Summary:
We are seeking an Operations Manager to lead our external network and ensure technical excellence by managing field teams in a growing market.
Key Highlights:
1. Lead and manage field installation and maintenance teams
2. Monitor critical KPIs such as repair SLA and efficiency
3. Crisis management and collaboration with customers to deliver customized solutions
***Manager***
✨ **Your Role**
We are seeking an **Operations Manager** to lead our external network and ensure technical excellence. If you have experience in this area and know how to manage field teams, this is your opportunity to make a difference in a continuously growing market.
**Key Responsibilities**
* Field Team Management: Lead, train, and motivate installation and maintenance teams
* Monitor critical KPIs such as **repair SLA**, **on-time installation (OTI)**, **recurrence rate**, and **efficiency**
* Crisis Management
* Ensure project delivery on time and within budget
* Collaborate with customers to understand their needs and provide customized solutions
**Requirements**
* Completed undergraduate degree
* Relevant work experience
* Experience in field operations management roles within the telecommunications sector.
✅ **Benefits**
* Meal/Voucher Allowance
* Health Insurance
* Dental Insurance
* ❤️ Life Insurance
* Profit Sharing Plan (PPR)
* Wellhub (Available after 3 months)
**Location \- Cuiabá \- MT**
Minimum Education Level: Undergraduate Degree
* Meal/Voucher Allowance
* Health Insurance
* Dental Insurance
* Life Insurance
* Profit Sharing Plan (PPR)
* Wellhub