Description
Job Summary:
The professional will provide support, guidance, and supervision to the front-end cashier team, ensuring service standards and assisting in departmental coordination.
Key Highlights:
1. Support and guidance to the front-end cashier team
2. Cash operations and customer service management
3. Opportunity for PwD
**Description and Responsibilities:**
**Schedule:** Rotating shift \| 44 hours per week
**Level:** Not specified
**Employment Type:** Permanent – CLT
* Provide support, guidance, and supervision to the front-end cashier team to ensure customer service standards;
* Perform cash register opening, shift change, and closing procedures, issuing reports and forwarding cash bags to Finance as per company procedure;
* Process product cancellations, financial reference inquiries, and check releases as per company procedure;
* Responsible for providing change to cashiers at register opening and during shifts to facilitate customer service;
* Deliver customer service according to established standards, guiding and monitoring cashiers’ adherence;
* Process merchandise releases and exchanges as per company procedure;
* Train new front-end cashier staff as needed and per company standards;
* Verify orders (quotations) against merchandise for wholesale sales as per company procedure;
* Assist in monitoring working hours and activities of cashiers and packers, including entries and exits, as required;
* Assist in coordinating and organizing the front-end cashier department and other store/department activities as needed and per leadership direction.
**Requirements:**
* Completed High School education;
* Prior retail experience — front-end cashier experience preferred;
* Friendliness, Communication skills, Customer/Quality focus, Flexibility/Adaptability;
* **AFFIRMATIVE ACTION POSITION — AVAILABLE FOR PwD.**
**Work Location:** Sinop/MT
**Benefits:**
On-site snack, Health Insurance, Performance Bonus, Life Insurance, Meal Voucher