Description
Job Summary:
Monitor and track trips, handle claim-related incidents, and support customers, partners, and suppliers while operating internal systems.
Key Highlights:
1. Trip monitoring and tracking
2. Handling of claim-related incidents
3. Customer, partner, and supplier support
**About the Role**
**Your challenges will include:**
* Monitoring and tracking trips;
* Handling claim-related incidents involving Losses, Damages, and Occurrences;
* Managing inbound and outbound calls from customers, partners, and suppliers to provide clarifications and guidance regarding tracked and/or monitored trips;
* Operating internal systems (SGR, Rastrear 4\.0, SIL).
**Requirements and Qualifications:**
* Completed high school education;
* Office suite proficiency preferred;
* Flexible availability for shift work;
* Strong drive to deliver results, high energy, innovative mindset, and proactive attitude!
What We Offer:
️ Meal Allowance;
Transportation Allowance;
National Health Insurance Plan;
Dental Insurance Plan;
Gympass;
Employee Referral Program;
Pharmacy Partnership;
Life Insurance;
Partnerships with educational institutions;
CLT employment contract;
️ Work Schedule: 12x36 shift — from 6 a.m. to 6 p.m. or from 6 p.m. to 6 a.m.;
On-site work model.
Shift: 12x36 schedule
6 p.m. to 6 a.m.