TECHNICAL SUPPORT OPERATOR - (Copy)

Description

Job Summary: Handle customer inquiries via phone or system, providing remote solutions or escalating to technical support to resolve connectivity issues. Key Highlights: 1. Customer support via phone and system 2. Providing remote connectivity solutions 3. Escalating technical issues to technical support for resolution Handle customers via phone or the OPA SUIT communication system, providing remote solutions or creating service orders to escalate technical issues to technical support for on-site connectivity problem resolution.