Communications Technician

Description

Job Summary: The professional will provide accurate and prompt technical support to mechanical technicians, interpreting and executing services, and coordinating solutions with the factory. Key Highlights: 1. Technical support for mechanics 2. Issuance of internal solution documents 3. Coordination with the factory regarding machine issues **Job Description:** ---------------------- Respond to DTAC cases from mechanical technicians, providing accurate and prompt technical support, ensuring correct interpretation and execution of services. Provide remote support to technicians and on-site support when necessary. Issue internal solution documents for mechanical technicians; act as the liaison with the factory regarding customer machine issues and relay DTAC solution information to mechanical technicians. **Essential Requirements:** ------------------------------ Completed or currently pursuing a Bachelor's degree in Mechanical Engineering; Basic Office software proficiency; Experience with Service Advisor; Driver's license category B and willingness to travel. **Employment Type:** -------------------------- CLT (Consolidation of Labor Laws) **PwD (Persons with Disabilities):** -------- NOT APPLICABLE **Benefits:** --------------- Meal allowance card Partnership agreements \- John Deere Collection discount Partnership agreement \- Payroll-deductible loan (Bradesco) Childcare assistance (for female employees who are mothers) Health insurance plan \- UNIMED Transportation allowance Breakfast at the workplace Life insurance Partnership agreement \- Sesc Club Tuition assistance School supplies kit for children (scheduled event) Corporate University Partnership agreement \- Odontoprev Dental Plan **Work Location:** ---------------------- IGUACU MAQUINAS \- ADMINISTRATIVE CENTER