**Description and Responsibilities:** **Schedule:** Example: Monday to Friday, from 8:00 AM to 5:00 PM with a 1-hour lunch break. **Level:** Professional **Employment type:** Tenured \- CLT labor code * Manage the member portfolio, seeking to increase the cooperative's reach within its operational area through prospecting visits, customer service, product sales, and developing relationship strategies to meet client needs and boost the cooperative's business and market penetration of products and services. * Achieve established targets by offering product and service solutions aligned with customer expectations; * Ensure promotion of offered products and services by clearly explaining and highlighting advantages, benefits, rates, terms, commercial conditions, and the unique value of cooperativism. * Engage in credit recovery activities for members, including digital support, following defined authorization levels and in compliance with the Cooperative's Collection Policy; * Manage overdue collections to minimize cooperative delinquency through weekly reports and proactive portfolio management, proposing alternatives for potential renegotiations; * Achieve established targets by offering product and service solutions aligned with customer expectations; * Ensure promotion of offered products and services; * Ensure compliance with requirements from regulatory and supervisory bodies and institutional policies; * Engage in credit recovery activities for members, including digital support; * Manage overdue collections to minimize cooperative delinquency; provide necessary data for analysis and decision-making; * Ensure all approved transactions have proper analyses according to established policies and norms, supported by guarantees appropriate to the business; Other related duties. * **Requirements:** * Bachelor’s degree in Business Administration, Economics, Accounting, or related fields. * Computer skills (Office Suite: Word, PowerPoint, * Knowledge in negotiation of financial products and services * Knowledge of credit cooperative legislation * Proficiency in customer service techniques * Knowledge of the financial market * Expertise in sales techniques * Knowledge of financial mathematics * Minimum ANBIMA CPA-10 certification **Benefits:** Birthday Day Off, Medical insurance, Dental insurance, Childcare allowance, Educational assistance, Gympass, Profit sharing, Private pension, Life insurance, Meal allowance, Transportation voucher