**We are looking for candidates who enjoy taking on challenges.** In this role, you will be responsible for scheduling field teams’ agendas, considering time management for each situation to ensure effective handling of technical team requirements. The ideal candidate will be communicative, resilient, and especially aligned with the technology field. **People with Disabilities and/or Rehabilitated Professionals—Your Talent Is Precious to Us!** We are committed to building a diverse and inclusive talent pool. We believe true innovation stems from diversity and inclusion. Our mission is to simplify lives through technology and connectivity—and to achieve this, we value every individual who contributes to our success. **We Cultivate a Growth-Oriented Environment:** Interpersonal relationships are highly valued. Determination to achieve results. Transparency in all our actions and communications. **Responsibilities and Duties** * Schedule field teams’ agendas, considering time management for each situation to ensure effective handling of operational demands; * Update service ticket statuses to ensure system information accurately reflects current demands; * Perform internal administrative tasks—including managing liability agreements and other documentation—to guarantee smooth execution of routine administrative activities; * Carry out other related duties as directed by your manager. **Requirements and Qualifications** * Completed high school education; * Experience in customer service; * Prior experience in the field or telephone support is desirable; * Basic knowledge of Microsoft Office suite; * Advantageous: familiarity with FTTH and wireless networks. **Additional Information** **Regarding benefits, we offer:** * RVI – Incentive-based variable remuneration; * PLR – Profit and Results Sharing; * Childcare allowance; * Life insurance; * Meal voucher; * Food allowance; * Transportation allowance; * Mobility assistance; * Health insurance; * Dental insurance; * Discounts at gyms (TotalPass); * C4Life; * Internet and mobile phone plans with discounts. Nice to meet you—we’re Brasil TecPar! For three decades, we’ve pursued the exciting mission of **simplifying lives through technology and connectivity**, transforming Brazil’s digital future. We are a diverse team of tech-passionate professionals united by our commitment to creating impactful solutions that improve people’s lives across the country. We are recognized by the ABRINQ Foundation as a “Child-Friendly Company.” Additionally, we hold certifications from ISO 27001, KINDNS, the Brazilian GHG Protocol Program, and Move for Good! By Q2 2025, we had grown by 70.5% and connected over one million customers nationwide. Today, we have more than 4,000 TecFriends spread across eight Brazilian states. Every voice matters; every idea is an opportunity to make a difference—and **every effort is recognized through semiannual Profit and Results Sharing.** Here, you’ll enjoy the freedom and support to explore your passions, develop your skills, and reach your full potential. More than just connecting—we’re about continuous evolution. Shall we grow together? #JoinUsAsATecFriend