Solutions Architect

Description

Job Summary: Act in a technical and consultative capacity throughout the sales process, supporting the sales team in demand analysis, infrastructure project development, and proposal creation. Key Highlights: 1. Infrastructure solution design and pre-sales. 2. Technical analysis of tenders and RFPs and proposal development. 3. Technical and commercial relationship management with customers and partners. **Job Mission** Act in a technical and consultative capacity throughout the sales process, supporting the sales team in analyzing customer requirements, developing infrastructure projects, reviewing tender documents, and preparing proposals aligned with customer needs. Understand the customer’s environment, ensure technical alignment of solutions and products, and provide support during pre-sales stages, ensuring clarity, accuracy, and reliability in deliverables. **Main Responsibilities** **1\. Solution Design and Pre\-Sales:** * Size infrastructure solutions including servers, storage, data protection, networking, and infrastructure software. * Identify technical requirements and validate product compatibility. * Propose infrastructure solutions (hardware, software, services) aligned with the customer’s technical and operational reality. **2\. Technical Analysis of Tenders and RFPs:** * Analyze technical specifications in public tenders and/or RFPs. * Review technical documentation and perform validation with manufacturers when necessary. * Collect technical compliance documents (catalogs, certificates, datasheets – frequently in English). **3\. Technical Proposal Development:** * Prepare technical proposals based on specified requirements and stipulations. * Organize technical documentation to support commercial proposals. * Participate in meetings with the implementation team to define the technical scope. **4\. Technical and Commercial Relationship Management:** * Engage with customers alongside Business Managers, leading the understanding of business and technology requirements. * Draft emails with clarity, conciseness, and technical precision. * Maintain strong relationships with customers, technical teams, suppliers, and partners. **5\. Internal Team Integration:** * Develop internal projects using workflow tools. * Collaborate with technical, finance, partner, and supplier teams to consolidate proposals. * Actively contribute to improving internal departmental processes. **6\. Technical Updates and Certifications:** * Track product updates, supplier developments, and technical standards. * Obtain technology vendor certifications. * Stay current on the company’s product and solution portfolio. * Resolve technical queries from the junior pre-sales team. * Complete area-specific trainings provided by the company and business partners, as well as any other trainings required by Click TI.