Administrative Assistant

Description

Job Summary: Professional to join the team as an Administrative Assistant, providing support in payments, customer management, contract renewals, and prospecting. Key Highlights: 1. Support in processing payments and managing suppliers 2. Managing and updating customer data in the CRM system 3. Prospecting new customers and presenting products We are seeking a professional to join our team as **Administrative Assistant**: **RESPONSIBILITIES:** * Make phone calls; * Support supplier payment processing by entering invoices into the system to ensure timely payments according to contractual deadlines; * Enter new customer data into the corporate CRM system and Portal to maintain an up-to-date customer database; * Ensure timely customer contract renewals through phone calls and email to facilitate contract extensions; * Process address changes and ownership transfers upon customer request via phone or email to fulfill customer requests; * Serve external and internal customers by addressing their inquiries and clarifying doubts via phone or email to resolve issues and retain customers; * Support sales team training by organizing operational tasks such as room reservations, coffee break arrangements, and training materials for team capacity building; * Input lead information into the system and apply filters to prospect leads; * Complete tracking spreadsheets to generate departmental performance indicators; * Prospect new customers via cold calling (both passive and active prospecting); * Present and demonstrate products and solutions, and clarify potential customers' questions; * Conduct contact research and develop targeted mailing lists for segmented prospecting; * Guide the sales team on qualified prospects’ requirements and share information gathered during initial conversations. **REQUIRED QUALIFICATIONS:** High school diploma; Prior experience in this role is preferred; Proficiency in Microsoft Office, especially Excel; **WORK HOURS:** Monday to Friday, from 08:00 to 12:00 and from 13:30 to 18:00 **LOCATION:** * Cuiabá Branch **WE OFFER:** Salary + Meal Allowance (BRL 30.00 per workday, with 20% payroll deduction) + Transportation Benefit