CAIXA

Description

Job Summary: Operate the store cash register, ensuring financial transactions and supporting administrative routines to achieve excellence in customer service and internal organization. Key Highlights: 1. Agile, courteous, and accurate customer service. 2. Support for administrative routines and internal process organization. 3. Verification of amounts and payment processing. **Job Mission** Operate the store cash register, ensuring accurate execution of financial transactions through agile, courteous, and accurate service, as well as supporting administrative routines, thereby contributing to excellence in customer service and internal process organization. ### **Main Responsibilities** * Provide customer service according to company-established standards; * Perform cash register (POS) opening and closing procedures, ensuring accurate reconciliation of amounts; * Process cash, card, and other payment methods in compliance with current work instructions; * Receive cash with attention to amounts, change, and authenticity, and execute cash withdrawal procedures according to defined standards; * Issue sales invoices, receipts, and payment confirmations; * Clarify customer inquiries regarding service flow, providing clear and courteous guidance; * Maintain a clean, organized, and security-compliant cash register area; * Perform low-complexity administrative tasks according to established routines; * Support administrative activities as backup for the administrative team when necessary. ### **Basic Requirements** * Completed high school education; * Basic mathematics knowledge; * Familiarity with electronic equipment and POS systems; * Knowledge of card transactions, counterfeit bill identification, and cash register routines. ### **Desirable Requirements** * Knowledge and experience in customer service techniques.