Activation Technician | Itapoá

Description

Job Summary: A professional responsible for installing, activating, and maintaining internet connections, ensuring customer satisfaction and proper equipment functionality. Key Highlights: 1. Install and maintain internet equipment 2. Ensure customer satisfaction during technical visits 3. Work collaboratively with agility and courtesy Do you know that feeling of customer joy when the doorbell rings and they see the person who will install their internet? The activation team consists of these professionals who visit customers to activate new internet connections and perform necessary maintenance. Additionally, the Activation Team configures equipment and schedules these visits with customers. **This and all other posted positions are open to persons with disabilities (PcD)** **Responsibilities and Duties** * Assist in customer installations; * Assist in maintaining equipment already installed at customer sites; * Perform equipment installation and configuration procedures; * Request materials from the warehouse; * Safeguard company assets; * Use network measurement tools; * Use personal protective equipment (PPE); * Use company software; * Answer phone calls; * Contact customers by phone; * Drive company vehicles; * Clean and keep the workplace organized; * Ensure customer satisfaction. * Fill out service execution application; * Execute network documentation. **Requirements and Qualifications** **Skills:** Teamwork; Flexibility and adaptability to business needs, people, and processes; Task efficiency and courtesy toward customers; Sense of urgency and innovation. **Education:** Completed high school; Technical training in a related field is desirable. **Requirement:** Valid Brazilian driver's license (Category B). **Additional Information** **Working Hours:** Monday to Friday, from 08:00 to 12:00 and from 13:12 to 18:00 Opportunity for on-site work in Itapoá/SC Since 1997, we have been guided by customer centricity, delivering telecommunications solutions for residential, corporate, and government clients. We embrace an innovative mindset, combining cutting-edge technology with personalized service that truly makes a difference. We were founded in Timbó, Santa Catarina, and evolved through significant transformations: new connections, emerging technologies, and evolving customer and user demands. We expanded our presence across multiple cities in Rio Grande do Sul, Santa Catarina, and Paraná, consistently maintaining excellence in service and transparent, honest relationships. In 2021, we won the 5G auction and assumed the mission of deploying this innovative technology to 670 municipalities with up to 30,000 inhabitants by the end of 2029\. This milestone in our history has been accompanied by several recognitions from Anatel, including being named the Best Broadband Operator in Southern Brazil for six consecutive years! We develop solutions for people’s future and generate growth opportunities for those who make things happen! All this through strong collaboration and valuing high performance. Here, more than just participating, you’ll build the future together! Join us in shaping the future! Unifique — simplifying lives since 1997! **All our job opportunities are open to persons with disabilities** ### **Benefits for Our Employees** Health Insurance Dental Plan Pharmacy Network Benefits Life Insurance Transportation Allowance Meal Allowance Education Assistance Complimentary Internet School Supplies Assistance Maternity Assistance PPR — Profit-Sharing Program Five-Year Bonus — recognition for tenure Psychological Support Childcare Assistance Assistance for Children with Disabilities Birthday Gift Uniforms and Equipment Partnership Programs Service Discounts Unifique