CRM Assistant

Description

Job Summary: The professional will make outbound and inbound calls, schedule vehicle appointments, register customers in systems, and conduct prospecting activities to achieve scheduling targets, contacting customers periodically. Key Highlights: 1. Opportunity to work with customer scheduling and prospecting 2. Focus on telephone customer service and registrations 3. Development of skills in CRM tools High school diploma required. Proficiency in Microsoft Office, customer service experience, and prior experience with CRM tools required. No prior experience in this field is required. Gympass, meal allowance at the company, funeral assistance, and private pension plan. Make outbound and inbound telephone calls, schedule vehicle appointments, register customers in Apollo/Bravos systems, regularly monitor all web-based scheduling channels available to customers—including online scheduling, email, WhatsApp, etc. Effectively manage prospecting lists for active scheduling; daily pursuit of active scheduling goals; periodic contact with customers, including those outside their warranty period. Working hours: Monday to Friday, 8 a.m. to 6 p.m.; Saturday hours differ. Must have easy access to the Estoril neighborhood in Belo Horizonte. Employment type: Full-time CLT Compensation: R$1.800,00 per month Benefits: * Life insurance * Transportation allowance Education: * Completed undergraduate degree (preferred) Work location: On-site