Wepink has an open opportunity on its IT team for the position of IT Assistant! Join the fastest-growing e-commerce company in Brazil? **IT Assistant** **Responsibilities:** Provide first- and second-level technical support to users, resolving issues related to hardware, software, and networks; Install, configure, and update operating systems, software, and peripherals; Perform preventive and corrective maintenance on computers and IT equipment; Assist in monitoring internal systems and networks, identifying and resolving issues; Track technical support tickets and ensure timely resolution within established deadlines; Support IT asset management, ensuring control and organization of equipment; Provide basic training to users on company systems and tools; Assist with access control and user account administration. **Requirements:** Currently pursuing a bachelor’s degree in Computer Science, Computer Engineering, Computer Networks, or related fields. **Employment Type:** CLT (permanent contract) **Working Hours:** Monday to Thursday, 8:00 AM to 6:00 PM; Fridays, 8:00 AM to 5:00 PM. **Location:** Contagem - MG - 100% On-site Transportation Allowance or Fuel Allowance – Employees must choose only one (1) mobility option. Minimum Education Level: High School (Secondary Education)