Commercial Assistant

Description

Job Summary: Responsible for prospecting, serving, and retaining customers, managing sales, quotations, contracts, and after-sales support. Key Highlights: 1. Comprehensive customer service, from prospecting to after-sales 2. Sales, quotation, and contract management 3. Focus on organization, proactivity, and interpersonal relationships Prospecting new customers; providing customer service via phone, email, or in person; clarifying doubts and resolving issues; issuing proposals and maintenance requests; selling or leasing radios; preparing quotations and contracts; entering purchase orders into the system; maintaining updated databases and preparing sales reports; monitoring customer satisfaction, controlling deliveries, and tracking after-sales activities with customers and suppliers; purchasing parts and equipment; completed high school education; strong communication skills (verbal and written), organizational ability, proactivity, and proficiency in Microsoft Office (Excel, Word, PowerPoint); internet proficiency; experience in customer service or administrative support; interpersonal skills