Description
Job Summary:
Professional responsible for scheduling and monitoring deliveries, providing customer and internal department support, and maintaining updated records and information in systems.
Key Highlights:
1. Scheduling and monitoring of deliveries
2. Customer support, after-sales, commercial, and logistics support
3. Responsibility for updating records and systems
**Job Description:**
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Requirements: Completed High School or Technical Education; Bachelor's degree in progress preferred; Proficiency in Microsoft Office.
Responsibilities: Schedule deliveries via email, phone, and customer portals; Monitor and update delivery lead times; Provide support to after-sales, commercial, and logistics departments; Handle incidents via email, phone, and Zendesk; Maintain updated records in systems and spreadsheets; Answer and route departmental calls and emails; Register and track requests from customers, suppliers, and internal teams; Update transportation and delivery information in systems; Support inventory activities and identify discrepancies; Provide administrative support and prepare reports; Communicate with customers and suppliers.
**Employment Type:**
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CLT
**PCD:**
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NOT APPLICABLE
**Benefits:**
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Co-payment medical plan;
Meal allowance;
Product discounts;
Wellhub plans;
Profit-sharing program (PPR);
On-site cafeteria.
**Work Location:**
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Matão/SP
**Working Hours:**
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8:00 AM to 6:00 PM