Job Summary: Professional to work at Alloha Fibra, Brazil’s largest independent fiber optic group, providing customer service, maintenance, and installation of telecommunications networks, focused on delivering high-speed internet. Key Highlights: 1. Carry out customer service and execution of optical network service orders. 2. Participate in the preparation, cleaning, and laying of fiber optic cables. 3. Assist in identifying network faults and standardizing the network. We are Alloha Fibra, Brazil’s largest independent fiber optic group. A connected and united team, passionate about technology and transformation, bringing high-speed internet to every corner of the country. We believe in the power of digital inclusion and a better future. That’s why we seek talents like you—people who dream big and want to make a difference! **Responsibilities and Duties** * Provide service for “OS – Service Orders” according to system availability or immediate management direction, ensuring SLA compliance and activity quality; * Perform activities related to splicing preparation and testing of optical cables, supporting the Network Technician and/or Supervisor; * Perform opening and cleaning of optical cables, ensuring customer connectivity and quality; * Carry out fiber optic cable laying; * Adapt the network, install hardware, and deploy poles; * Lay fiber optic cables; * Assist in identifying network faults, with or without monitoring; * Perform tasks according to instructions/training to ensure network standardization; * If necessary, perform vegetation trimming/pruning to enable proper cable laying or excavation for maintenance or cable laying; **Requirements and Qualifications** * Completed high school education. * Availability to work on a 6x1 schedule (working Saturdays, Sundays, and holidays as per the roster); * Valid and up-to-date driver’s license (Category B); * NR 10 and NR 35 certifications preferred; * Technical experience and familiarity with telecommunications network installation and repair procedures; **Additional Information** * Medical assistance * Dental assistance * Meal allowance * Life insurance * Transportation allowance * Giga Inclusão – PCD dependents support * Total Pass * Birthday day off * Extended maternity leave (180 days) and paternity leave (20 days) * Psicologia Viva (if enrolled in Amil health plan) * E-learning platform on the intranet * Tour House: 5% to 12% discounts on airfare purchases, hotel reservations, and car rentals. * Movida: 10% discount applied to daily rental rate * Samsung Partnership Portal With the purpose of **connecting people, ideas, and businesses while promoting digital and social inclusion in Brazil**, Alloha Fibra is today the largest independent fiber optic group in the country. This is possible thanks to our team of 5,000 professionals committed to **quality and excellence** in everything we do—always focused on delivering the best products, services, and customer service. **We value plurality**, represented by our employees and customers across their full regional and social diversity—since we operate in 864 cities across 22 Brazilian states, with a fiber optic network exceeding 140,000 kilometers and 1.6 million subscribers. Here, you’ll find a single, **interconnected team**, focused on **always doing the right thing**. Honesty, integrity, transparency, and ethics define our culture—the Alloha Way—which transforms our environment into a collaborative, responsible space for people and business sustainability. For more information, visit https://alloha.com/