Email Support Representative

Description

Summary: EduHub Universal Holdings seeks a detail-oriented and responsive Email Support Representative / Customer Service Associate passionate about delivering excellent customer experiences. Highlights: 1. Supportive and collaborative work environment 2. Opportunities for career growth and skill development 3. Structured training and onboarding provided **Job Title: Email Support Representative \| Customer Service Associate** **Job Summary** Looking for a stable role where you can grow your communication skills and work with a supportive team? **EduHub Universal Holdings** is hiring an **Email Support Representative / Customer Service Associate** to assist customers through email and digital communication channels. This role is ideal for individuals who are detail\-oriented, responsive, and passionate about delivering excellent customer experiences. If you enjoy helping people, solving problems, and working in a structured environment, we encourage you to apply. **About the Company** **EduHub Universal Holdings** is a global provider of education, digital support, and business services. We partner with international clients to deliver customer support, training, and operational solutions across multiple industries. Our team is committed to professionalism, continuous learning, and creating opportunities for career growth. **Key Responsibilities** * Respond to customer inquiries via email in a timely and professional manner * Provide accurate information about products, services, and processes * Resolve customer concerns and escalate complex issues when necessary * Maintain clear and detailed records of customer interactions * Follow communication templates and company guidelines * Collaborate with internal teams to ensure customer satisfaction * Meet daily and weekly performance targets (response time, quality, etc.) **Qualifications** * Previous experience in **customer service, email support, or administrative roles** is an advantage * Strong written communication skills in English (additional languages are a plus) * Basic computer proficiency (email platforms, Google Workspace, or CRM tools) * Strong attention to detail and organizational skills * Ability to work independently and manage time effectively * Positive attitude and willingness to learn **Salary \& Compensation** **R$4,500 – R$7,500 per month** (depending on experience and performance) **Work Schedule** * Full\-time or part\-time options available * Day shift / flexible scheduling depending on team assignment **Why Work With Us** * Supportive and collaborative work environment * Opportunities for career growth and skill development * Structured training and onboarding provided * Exposure to international clients and projects * Performance\-based growth opportunities **How to Apply** Ready to start your career in customer support? Click **Apply Now** and submit your application today. Our recruitment team reviews applications daily, so early applicants are encouraged. Job Type: Full\-time Pay: R$45,000\.00 \- R$75,000\.00 per year Work Location: In person