Customer Management Assistant

Description

Job Summary: Work in the administrative area with a focus on customer management, preparation of service orders, and operational support for continuous process improvement. Key Highlights: 1. Focus on customer management and administrative support. 2. Work with internal systems and process optimization. 3. Interface with internal teams to manage request workflows. **RESPONSIBILITIES:** Work in the administrative area with a focus on customer management; Prepare, register, and track service orders in internal systems; Support the control and organization of operational demands; Input and update systems with customer service and process information; Assist in monitoring departmental KPIs and routines; Interface with internal teams to ensure proper request workflow; Contribute to continuous process improvement and information quality. **REQUIREMENTS:** Completed high school education (college degree in administration or related fields currently pursued is preferred); Computer literacy and proficiency with systems; Prior experience in administrative routines and/or customer service is preferred; Valid Brazilian driver's license (Category B). **ADDITIONAL INFORMATION:** R$1\.700,00 \+ Meal Allowance R$35,00 per day \+ Food Basket (R$ 145,00\) \+ Transportation Allowance \+ Health Insurance \+ Dental Insurance Schedule: Monday to Friday, 8:00 AM to 6:00 PM Employment Type: Full-time, Direct Hire (CLT) Compensation: R$1\.700,00 per month Benefits: * Health insurance * Dental insurance * Food basket * Meal allowance * Transportation allowance Work Location: On-site