Job Summary: We are seeking a Support Analyst to provide technical support to internal and external users, resolving hardware, software, and network issues. Key Highlights: 1. Handle support tickets and resolve user issues 2. Install and configure software and hardware 3. Monitor and maintain the computer network Support Analyst Position Description: We are looking for a professional to work as a Support Analyst in our company. The selected candidate will provide technical support to internal and external users, resolving issues related to hardware, software, and networks. Responsibilities: * Handle support tickets and resolve user issues * Install and configure software and hardware * Monitor and maintain the computer network to ensure proper operation * Perform data backups and recovery * Provide user training and support Requirements: * Degree in Information Technology or related fields * Prior experience in technical user support * Knowledge of operating systems * Knowledge of computer networks * Strong communication and interpersonal skills