**Job Mission** Lead CRM implementation projects and essential services for their full operation, engaging clients to maximize system resource utilization and ensure satisfaction. **Main Requirements** * Bachelor's degree in technology or related fields; * Strong written and communication skills; * Assertive verbal communication with a customer focus; * Experience delivering online training sessions. **Differentiator** * Knowledge of collections CRM; * Experience in software implementation. **Benefits** * Flash Mastercard R$ 925.00 (R$ 725.00 food, R$ 200.00 expense allowance) * Unimed Health Plan – 100% monthly fee subsidized for the employee * Dental Plan – 100% monthly fee subsidized for the employee * Transportation Voucher – no payroll deduction * Childcare Assistance for legitimate children up to 6 years old. (0 months to 24 months: R$ 676.81 per child; 24 months to 60 months: R$ 592.21 per child). * Career Development Program * Profit Sharing (PLR) * Wellhub (Gympass) * Casual Day * Coffee, biscuits, and fruits provided at the office * Video Games * Birthday – Day Off * Online courses through the Alura platform. Our work schedule is 40 hours per week. Work Modality: On-site. **If you identify with this description, submit your resume and grow with us!**