Description
Job Summary:
We are seeking an organized, welcoming, and communicative individual to work at the reception desk of a psychology clinic, providing human-centered care to patients.
Key Highlights:
1. In-person, telephone, and WhatsApp customer service
2. Scheduling of professionals' appointments and document management
3. Empathy and courtesy in customer service, with professional ethics
We are looking for an **organized, welcoming, and communicative** individual to work at the reception desk of our psychology clinic, delivering human-centered care to patients.
**Main Responsibilities:**
* In-person, telephone, and WhatsApp customer service
* Appointment scheduling and confirmation
* Patient reception and welcoming
* Scheduling of professionals' appointments
* Management of medical records and documents
* General administrative support
**Requirements:**
* Completed high school education
* Strong verbal and written communication skills
* Organization, punctuality, and discretion
* Basic computer literacy
* Prior experience in reception or administrative roles is a plus
**Desired Profile:**
* Empathy and courtesy in customer service
* Responsibility and professional ethics
* Ability to handle confidential information
Job Type: Internship
Contract Duration: 12 months
Benefits:
* Life insurance
* Transportation allowance
NOTE: Must have easy access to the Prado neighborhood
Job Type: Internship
Contract Duration: 6 months
Benefits:
* Transportation allowance
Work Location: On-site