Description
Job Summary:
Lead and guide the operational team, monitor last-mile and e-commerce deliveries, manage drivers, and support base improvements.
Key Highlights:
1. Team leadership and operational team guidance
2. Monitoring of last-mile and e-commerce operations
3. Driver and delivery personnel management
Main Responsibilities:
* Lead and guide the operational team;
* Monitor last-mile and e\-commerce operations to ensure deliveries meet SLA requirements;
* Handle communications with drivers and delivery personnel to ensure delivery quality;
* Support recruitment of new delivery personnel;
* Monitor KPIs, address incidents, and support base improvements;
Compensation: R$2\.029,00 per month
Work Location: On-site