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Job Summary: Analyze and perform corrective and preventive maintenance on hardware and software, ensuring full equipment functionality and service quality. Key Highlights: 1. Performing corrective and preventive maintenance on hardware and software 2. Focusing on quality and compliance with engineering procedures 3. Opportunity to empower lives through technology **Why join \#PosiTime?** We believe technology exists to empower lives; therefore, every day we build innovative solutions that make people's lives better and smarter! Agile, vibrant, bold, innovative, diverse, connected, dynamic, entrepreneurial, and resilient — more than a team, we are the \#PosiTime. If you identify with our purpose and seek a place to grow and contribute, we welcome you with open arms! **Responsibilities and Duties** * Analyze hardware and software problems and failures, performing accurate diagnostics on equipment. * Perform corrective and preventive maintenance on notebooks, desktops, and smartphones, ensuring their full functionality according to company quality standards. * Install, update, configure, and uninstall software on equipment. * Conduct final equipment testing (notebooks, desktops, and smartphones), as defined by engineering procedures, ensuring only products meeting quality criteria are released. * Record all identified incidents and corrective actions taken in the system. * Carry out activities according to departmental procedures and immediate supervisor instructions. * Comply with the company’s quality policy, internal regulations, and procedures. * Strictly follow safety practices, accident prevention, and environmental risk controls. **Requirements and Qualifications** **Requirements and Qualifications** * Completed Technical Education in Electronics, Mechatronics, or Electrical Engineering, or currently pursuing a Bachelor’s degree in Information Technology, Software Engineering, or related fields. * Experience in technical support for hardware and software. * Valid and permanent Brazilian Driver’s License Category B. * Availability to work in the field, conducting external services as required. **Additional Information** **Learn about some of the benefits offered by \#PosiTime:** **\*\* We strive to offer the best benefits to \#PosiTime members, which may vary depending on contract type and work location.** **Quality of Life** Health and dental insurance plans Zenklub: health and wellness platform, including psychological counseling Gympass Meal Allowance Childcare Assistance and Maternity Kit **Career and Education** Discounts at Universidade Positivo (UP) — for employees and dependents Saber Mais: Professional Development Portal Discounts at Colégio Positivo for employees’ children **Finance** Profit Sharing Plan (PPR) Good Card: accepted at over 130,000 establishments Life Insurance Payroll-Deductible Loan Private Pension Plan **Transportation** Company car **Exclusive Discounts** Positivo Partner: website offering discounts on our products *“Almost all of the world’s leading technology giants were born in garages. Only one was born in a classroom.”* That is how Positivo Tecnologia was founded in 1989, taking on the challenge of manufacturing computers in Brazil. We believe TECHNOLOGY EXISTS TO EMPOWER LIVES — this is our essence. We aim to integrate it into everyone’s daily routine, always in its best version: perfectly tailored to each consumer’s profile. This is the essence of a company born in a classroom, aiming to change worlds — millions of them! **OUR POSITIVE WAY OF BEING AND DOING TECHNOLOGY** Our dynamic, versatile, and diversity-respecting team is guided by our 12 core attitudes. At Positivo Tecnologia, you’ll have the opportunity to work alongside incredible professionals, learn extensively, and put your ideas into practice. Learn more about Positivo Tecnologia on LinkedIn: www.linkedin.com/company/positivo\-tecnologia BE PART OF OUR STORY! JOIN \#POSITIME!
