Description
Job Summary:
A professional responsible for planning, developing, and delivering technical and behavioral training, conducting follow-ups and evaluations for continuous improvement.
Key Highlights:
1. Planning and delivery of technical and behavioral training
2. Practical follow-up and feedback for employee development
3. Development of support materials and evaluation of training effectiveness
**RESPONSIBILITIES**
* Plan, develop, and deliver operational technical, behavioral, and onboarding training for new employees, as well as refresher training for existing employees;
* Conduct practical field follow-ups, evaluating employee performance and providing corrective and constructive feedback;
* Develop support materials, manuals, presentations, and instructional videos;
* Evaluate the effectiveness of delivered training and propose improvement actions when necessary;
* Maintain and update records of mandatory training, refresher courses, and qualifications;
* Promote internal educational campaigns focused on safety, service quality, and best operational practices;
* Monitor current legislation related to transportation, safety, and applicable labor regulations, updating training content as needed;
* Support managers in development initiatives and in correcting operational deviations identified in the field;
* Participate in alignment meetings with leadership to define training needs;
* Monitor performance indicators related to training and team development;
* Perform other tasks related to this role upon request from supervisor;
**REQUIREMENTS**
* Bachelor’s degree in Logistics, Administration, or related fields.
* Driver’s License Category E
* Instructor Training or Training Techniques certification (preferred);
* Defensive Driving and Traffic Legislation (for operational instructors);
Benefits:
* Medical assistance
* Dental assistance
* Basic food basket
* Meal allowance
* Transportation allowance
Selection Question(s):
* Experience driving tractor-trailers and B-doubles?
Travel Availability:
* 25% (Mandatory)
Work Location: On-site