#### **About the position:** If you are a professional with strong communication skills, organized, agile, detail-oriented, and skilled in interpersonal relationships, you will be an excellent fit for this role! We are seeking a professional to work in the after-sales department, scheduling vehicle services to ensure efficient and organized customer service, delivering a positive experience to dealership customers. #### **Main responsibilities:** * Schedule vehicle inspections, maintenance, and other automotive services according to workshop availability; * Respond to customers via phone, email, or other channels, clarifying questions and informing them about available services; * Confirm appointments with customers in advance, ensuring they are aware of the scheduled date and time; * Keep the scheduling system up-to-date and well-organized, accurately recording customer information and requested services; * Inform customers about promotions, service packages, and preventive maintenance; * Serve customers courteously and professionally, ensuring their satisfaction and loyalty. #### **Requirements:** * Completed high school education * Basic computer skills * Strong communication skills * Prior experience in customer service and appointment scheduling—preferably in the automotive sector—is a plus. #### **Benefits:** * \[Include benefits offered by the operation]
João Silva
Indeed · HR
João Silva
Indeed · HR
