···
Log in / Register
Technical Consultant – After-Sales (CAMPINAS)
Negotiable Salary
Indeed
Full-time
Onsite
No experience limit
No degree limit
R. José Paulino, 1010 - Centro, Campinas - SP, 13013-001, Brazil
Favourites
New tab
Share
Some content was automatically translatedView Original
Description

Valec Renault, present in the market since 1998, is a dealership distinguished by innovation and continuous growth. With a successful track record and expansion across the cities of Jundiaí, Sorocaba, Campinas, and Valinhos, Valec is a reference in serving customers with disabilities (PCD), taxi drivers, fleet operators, and professionals. It offers a full range of Renault vehicles—including electric models—and maintenance services with affordable packages and genuine parts. Recognized with the ESG Award by Renault in 2022, Valec Renault is committed to sustainable and high-quality practices, always striving to deliver the best experience for its customers. If you want to join an innovative and passionate automotive team, Valec Renault is the ideal place for you! **Responsibilities and Duties** Welcomes and provides support services to customers; delivers telephone customer service and supplies company-related information; receives customers or visitors, assesses their needs, and directs them to the appropriate location or person. Observes internal safety regulations. Organizes information and plans daily work activities. **Requirements and Qualifications** Technical Knowledge: In-person, telephone, and WhatsApp customer service. Support in vehicle reception and release. Recording and verification of service orders. Organization of files, documents, and spreadsheets. Support in scheduling services and contacting customers. Issuance of invoices, registrations, and simple system entries. Control and tracking of completed services. Administrative support to technical teams and service consultants. Behavioral Competencies: Strong verbal and written communication skills. Courtesy and professional demeanor. Organization and attention to detail. Agility and proactivity. Responsibility and commitment. Ability to work effectively in a team. Discretion and confidentiality regarding information. Punctuality and attendance. **Additional Information** Health insurance plan — employee-funded — with differentiated rates. Dental insurance plan — employee-funded — with differentiated rates. Meal allowance (CAJU card, VISA brand) — BRL 27.00 per day (average monthly loading of BRL 500.00 to BRL 600.00). Transportation allowance — 5% payroll deduction. Birthday Day Off. Renault has been innovating and manufacturing cars in Brazil since 1998—the year the Ayrton Senna Complex was inaugurated in São José dos Pinhais, Paraná. Over two decades, the brand has produced approximately 3 million vehicles and nearly 4 million engines destined for the domestic market as well as several U.S. states. Valec Renault was founded in the same year as Renault’s Brazilian factory—in 1998—with its first dealership located in Jundiaí (São Paulo). Subsequently, pursuing ambitious goals, Valec Renault continued investing in the regional automotive market. In September 2000, it expanded to Sorocaba. Four years later, in 2004, it opened in Campinas, and in June 2005—due to its strong success—Valec launched its second unit in that city. In December 2011, the dealership inaugurated its store in Valinhos. Thus, with 25 years of tradition, Valec Renault has consolidated its presence in the region—extending even beyond the borders of the cities where it operates. Many factors contributed to this achievement. Valec believed in expanding its services and enhancing qualifications across all areas. Therefore, in addition to offering the complete lineup of brand-new Renault passenger vehicles, it has become a reference for commercial vehicles—providing maintenance and customization services tailored to each customer’s specific needs. With a highly specialized team, Valec Renault’s Pro+ professionals serve customers with disabilities (PCD), taxi drivers, fleet operators, and professional clients. Beyond advising on vehicle selection, they recommend optimal payment methods and the most suitable service packages for each case. Valec customers also enjoy security and convenience during vehicle maintenance. Fixed-price inspection packages, inspections completed within 60 minutes, and certified mechanics capable of performing all required services and answering any questions—all backed by special conditions and genuine parts from the largest spare parts counter in the interior region, another key differentiator of Valec Renault. More recently, keeping pace with Renault’s evolution and global trends, Valec has become Renault’s electric mobility hub—a certified dealership for the sale and maintenance of Renault electric vehicles. Additionally, Valec received Renault’s 2022 ESG Award, recognizing its ongoing environmental, social, and governance initiatives implemented daily within the community and among its employees. It is evident that Valec Renault remains committed to constant evolution—keeping up with the automotive market and its customers’ lifestyles—always striving to deliver the quality and excellent service they deserve.

Source:  indeed View original post
João Silva
Indeed · HR

Company

Indeed
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.