Description
Job Summary:
A sales professional focused on customer relationship management, negotiation, and commercial support, responsible for order and delivery management.
Key Highlights:
1. Customer service and relationship management
2. Negotiation and problem solving
3. Commercial support and order management
**Responsibilities**
* Collaborate with the Finance Department to analyze customer credit.
* Sell products, negotiating prices and delivery terms with customers under the supervision of the immediate supervisor.
* Stay informed about production or shipping status of products.
* Provide customer support by informing delivery schedules, delays, shipments, etc.
* Keep delivery dates updated in the ERP system.
* Register sample orders and forward them to Technical Support for execution.
* Contact carriers to check delivery statuses and inform customers as needed.
* Negotiate delivery conditions and transportation types with carriers to meet specific customer requirements, as needed.
* Provide commercial support to sales representatives.
* Stay informed about final artwork development for new products or products undergoing changes.
* Participate in interdepartmental meetings among Commercial, PCP, and Industrial departments to monitor order production progress, when necessary.
**Skills and Competencies:**
* Experience in customer service;
* Strong verbal and written communication skills;
* Organizational skills;
* Negotiation and problem-solving abilities;
* Intermediate Microsoft Office proficiency; familiarity with ERP systems and related routines.
**Education**: Completed or currently pursuing a Bachelor's degree.
**Working Hours**: Business hours
**Benefits**
* R$840.00 meal allowance;
* Transportation voucher (VT);
* Meals provided at the company (breakfast, lunch, and afternoon snack);
* Health insurance plan with 75% employer subsidy for spouse and children up to age 21 (after probation period);
* Dental insurance fully paid by the employee (after probation period);
* Group life insurance;
* Pharmacy card with payroll deduction;
* Profit-sharing program;
* Discount agreements with various stores, gas stations, gyms, and universities.
Employment Type: Full-time CLT
Compensation: R$3.000,00 - R$3.400,00 per month
Benefits:
* Health insurance
* Dental insurance
* Free parking
* Profit sharing
* Life insurance
* Meal allowance
* Transportation allowance
Experience:
* Sales (Mandatory)
Work Location: On-site